At a Glance
- Tasks: Support the Food & Beverage team to ensure smooth daily operations and outstanding guest experiences.
- Company: Join the award-winning Lanesborough Hotel, a luxury icon in London.
- Benefits: Enjoy competitive pay, wellness perks, discounts, and career growth opportunities.
- Other info: Engage in social events and recognition programmes while working in a vibrant environment.
- Why this job: Be part of a legendary hospitality tradition and make memorable moments for guests.
- Qualifications: Experience in luxury F&B roles, excellent communication skills, and attention to detail.
The predicted salary is between 30000 - 40000 £ per year.
We have an exceptional opportunity to join our Food & Beverage Team at The Lanesborough. Awarded No. 1 Hotel in London in the Travel + Leisure World's Best Awards, on the doorstep of Hyde Park, just a short walk from Harrods, Harvey Nichols and London's most exclusive shopping district; Sloane Street and Knightsbridge, this grand luxury mansion has undergone an inspired renovation by the famed interior designer Alberto Pinto. The hotel is home to 93 luxurious suites and bedrooms, modern British dining at The Lanesborough Grill, the vibrant Library Bar and Garden Room and the magnificent Lanesborough Club & Spa. Oetker Collection hotels are true masterpieces located in the world's most desirable destinations. Each property is a landmark and a timeless icon of elegance. With deep devotion to local culture and community, our Hosts of Choice preserve a tradition of legendary European hospitality and genuine family spirit that began in 1872.
As a Food & Beverage Coordinator (Maternity Cover) you will be an exceptional team player and have a passion for delivering an outstanding guest experience. You will play a key role in supporting all areas within the F&B department to ensure an efficient and smooth running of the daily operation. You will be an excellent team player and have excellent communication and customer service skills. You will be flexible, able to use your initiative and organise your activities well. You will be a natural and confident communicator, with exceptional interpersonal skills and the ability to build relationships at all levels.
Key Requirements
- Previous experience in a similar role within a luxury establishment is essential
- Excellent command of the English language and a second language would be preferred
- Immaculate grooming standards
- Show drive and passion for Excellent Customer Service
- Good computer skills, competent in using MS Office and great attention to details are essential
- Previous experience with Opera and Opentable is desirable but not essential
In return
We believe in recognising and valuing the contributions of our team members. To support your wellbeing and growth, we provide a robust reward and benefits package, including:
- Financial Wellbeing: Season ticket loan, Enhanced Pension Scheme, Life Insurance, Complimentary dry cleaning, Safety shoes, Retail discounts around Victoria, Westminster, Whitehall and the Northbank area
- Health & Wellness: Complimentary meals on duty, Cycle to Work scheme, Flu vaccinations, Discounted chiropodist and massage treatments, Substantiality initiatives, Social and sports activities (e.g. football games, running club, yoga & pilates), EAP - Employee Assistance Programme
- Career Growth & Personal Development: Internal transfer and promotion opportunities, Cross-departmental exposure, Partnered with industry-leading training providers, Internal learning gateway, Free access to e-learning platform offering job-specific training and personal growth courses, Subsidised professional qualifications and certified training programmes, Financial incentives for bringing talents to The Lanesborough via 'Recommend-A-Friend' scheme
- Recognition & Social Initiatives: Award programmes throughout the year with generous prizes, Long service awards, Preferential room rate at The Lanesborough for you and your family, 50% discount on F&B and Club & Spa treatments, Social events (e.g. Annual Party, Recognition Celebrations, Children's Christmas Party, Departmental Appreciation Day, pub quiz), Celebrating your important moments (birthdays, anniversaries, weddings, newborns), Retirement parties
Terms and conditions apply to all benefits. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK.
F&B Coordinator (Maternity Cover) employer: Job Search Place Limited
The Lanesborough is an exceptional employer, renowned for its commitment to legendary European hospitality and a genuine family spirit that has thrived since 1872. Located in the heart of London, just steps from Hyde Park and luxury shopping, we offer our team members a robust benefits package, including financial wellbeing support, career growth opportunities, and a vibrant work culture that celebrates personal milestones and fosters professional development. Join us to be part of a prestigious hotel that values your contributions and invests in your future.
StudySmarter Expert Advice🤫
We think this is how you could land F&B Coordinator (Maternity Cover)
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace F&B Coordinator (Maternity Cover)
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at Job Search Place Limited
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at Job Search Place Limited. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
