At a Glance
- Tasks: Ensure safety and security while providing excellent customer service at Exeter Law Court.
- Company: Join Sodexo, a leader in operational excellence and safety.
- Benefits: Enjoy 24/7 virtual GP, discounts, and financial planning tools.
- Other info: Great opportunity for personal growth and teamwork in a dynamic setting.
- Why this job: Be a vital part of a secure environment while helping others.
- Qualifications: SIA Licence required; strong communication and observational skills needed.
The predicted salary is between 24000 - 28000 £ per year.
As a Security Officer at Exeter Law Court Southernhay Gardens, Exeter, Devon EX1 1UH, you will play a critical role in maintaining a secure, safe, and positive environment for all employees, visitors, and clients. This position requires a dependable individual who can remain alert, enforce site protocols, and respond effectively to various situations. You'll be a visible presence on site, combining vigilance with excellent customer service to support Sodexo's commitment to operational excellence and safety.
Responsibilities
- Be professional, pleasant, friendly, courteous and helpful at all times whilst carrying out duties of the highest level.
- Respond promptly and effectively to emergencies, ensuring customers are consistently informed throughout the process.
- Provide assistance to clients, contractors and visitors ensuring all site procedures and policies are adhered to.
- Liaise closely with statutory authorities, dealing with incidents and providing information to support.
- Continuous monitoring of site radio systems adhering to the correct procedures.
- Maintaining site records such as reference materials, incident forms and site occurrence book.
- Develop excellent working relationships with our on site client.
What You Will Bring
- A valid SIA (Security Industry Authority) Licence - essential for this role.
- A strong sense of responsibility and integrity, with the ability to remain calm under pressure.
- Excellent communication and interpersonal skills, with a professional and approachable manner.
- Good observational awareness and attention to detail.
- The ability to work independently and as part of a team.
- A proactive attitude and willingness to take initiative when needed.
- Basic IT skills and confidence using security systems, radios, or reporting tools.
What We Offer
- Employee Assistance Programme for personal, legal, and financial advice.
- 24/7 virtual GP & lifestyle rewards.
- Discounts for you & family.
- Financial tools & retirement plan.
Security Officer – Calm, Customer-Focused Presence in Exeter employer: Job Search Place Limited
Sodexo is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. As a Security Officer at Exeter Law Court, you will benefit from comprehensive support services, including an Employee Assistance Programme and access to a 24/7 virtual GP, all while working in a dynamic environment that values customer service and safety. Join us to be part of a team that fosters strong relationships and encourages initiative, ensuring a rewarding career path in a meaningful role.
StudySmarter Expert Advice🤫
We think this is how you could land Security Officer – Calm, Customer-Focused Presence in Exeter
✨Tip Number 1
Network like a pro! Reach out to people in the security industry, especially those who work at Exeter Law Court or similar venues. A friendly chat can lead to insider info about job openings and even recommendations.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at job fairs or networking events, be ready to demonstrate your calm, customer-focused presence. Share examples of how you've handled tough situations with grace.
✨Tip Number 3
Stay alert and informed! Keep an eye on our website for any new job postings. Applying directly through us not only shows your interest but also gives you a better chance of standing out from the crowd.
✨Tip Number 4
Prepare for interviews by practising common security scenarios. Think about how you'd respond to emergencies or enforce site protocols while maintaining excellent customer service. This will help you shine when it counts!
We think you need these skills to ace Security Officer – Calm, Customer-Focused Presence in Exeter
Some tips for your application 🫡
Show Your Customer Service Skills:In your application, make sure to highlight any experience you have in customer service. We want to see how you can combine vigilance with a friendly approach, so share examples of how you've helped others in previous roles.
Be Professional and Courteous:Remember, professionalism is key! Use a polite tone and clear language in your written application. We appreciate candidates who can communicate effectively and maintain a positive attitude, even in challenging situations.
Highlight Your Attention to Detail:As a Security Officer, being observant is crucial. In your application, mention specific instances where your attention to detail made a difference. This will show us that you understand the importance of being vigilant and thorough.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Security Officer. Familiarise yourself with the key aspects of maintaining safety and security, as well as providing excellent customer service. This will help you answer questions confidently and demonstrate your commitment to the role.
✨Showcase Your Customer Service Skills
Since this position requires a calm and customer-focused presence, think of examples from your past experiences where you've successfully handled difficult situations or provided exceptional service. Be ready to share these stories during the interview to highlight your interpersonal skills.
✨Stay Calm Under Pressure
The ability to remain composed in stressful situations is crucial for a Security Officer. Prepare for situational questions that may test your response to emergencies. Practising your answers can help you convey your ability to handle pressure effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions about the company culture, team dynamics, or specific protocols they follow. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
