At a Glance
- Tasks: Be the friendly face of our Exeter office, managing reception and facilities.
- Company: Join Streets, a modern accountancy practice with a people-first culture.
- Benefits: Full training provided, supportive team environment, and career growth opportunities.
- Other info: Flexible hours for events and a collaborative office culture await you!
- Why this job: Make a real impact by ensuring our office runs smoothly and professionally.
- Qualifications: Organised, proactive, and customer-focused attitude; previous experience is a plus but not essential.
The predicted salary is between 25000 - 30000 £ per year.
Streets is a modern, forward-thinking accountancy practice with 33 offices across the UK and growing. We combine the expertise of a national firm with the collaborative, people-first culture of a close-knit practice. Our team supports an impressive variety of clients, from entrepreneurial start-ups to established companies, charities, and family businesses.
About the Role
We are looking for a Receptionist & Facilities Coordinator to join our Exeter office. This is a front-of-house and facilities-focused role that provides essential support to colleagues and clients, ensuring the office operates smoothly and professionally. You will be the first point of contact for visitors and callers, manage reception duties, coordinate facilities and maintenance tasks, and support administrative processes across the office. Full training will be provided where required, so previous facilities experience is beneficial but not essential. We welcome applicants who are organised, proactive and have a customer-focused attitude.
Key Responsibilities
- Front of House: Greet visitors and clients in a professional and friendly manner, manage incoming calls and emails, and maintain a welcoming reception area.
- Facilities Coordination: Oversee day-to-day office facilities, liaise with contractors and suppliers, schedule and monitor maintenance, and ensure health and safety standards are met.
- Office Administration: Support general office administration including post handling, stock ordering, meeting room bookings and calendar management for communal spaces.
- Security & Compliance: Monitor access control procedures, complete basic incident reports, and support compliance with fire safety and building regulations.
- Event & Meeting Support: Prepare meeting rooms, coordinate catering and AV setup for internal and client facing meetings and small events.
- Support to Teams: Provide ad hoc administrative assistance to colleagues and the local practice manager, including light accounts or company secretarial tasks if required.
What We Are Looking For
- Professional Communicator: Confident and courteous when speaking to clients, visitors and colleagues; a professional telephone manner is essential.
- Organised and Reliable: Strong organisational skills, attention to detail and the ability to manage competing priorities. Punctuality and a polished presentation are important.
- Practical Problem Solver: Ability to coordinate contractors, manage minor facilities issues and think on your feet to resolve day-to-day problems.
- IT Competent: Comfortable using Microsoft Outlook, Word and Excel and quick to learn new systems.
- Team Player: Positive attitude, willingness to help others and contribute to a collaborative office culture.
Attributes & Competencies
- Excellent verbal and written communication skills.
- Good numerical confidence for basic record keeping and ordering tasks.
- Ability to prioritise workload and remain calm under pressure.
- Flexible approach to hours when occasional early starts or late finishes are needed for events.
- Commitment to delivering a high standard of client service and maintaining confidentiality.
- Microsoft Office 365 suite essential.
Receptionist & Facilities Coordinator - Exeter based (Grad Opportunity) employer: Job Search Place Limited
Streets is an exceptional employer that fosters a collaborative and people-first culture, making it an ideal place for recent graduates to kickstart their careers. Located in Exeter, the role of Receptionist & Facilities Coordinator offers comprehensive training, opportunities for professional growth, and a supportive environment where your contributions are valued. With a diverse client base and a commitment to excellence, you'll be part of a dynamic team that prioritises both personal and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist & Facilities Coordinator - Exeter based (Grad Opportunity)
✨Tip Number 1
Make sure to research Streets and understand their culture. When you walk into that interview, show them you know what they’re about and how you can fit in. It’s all about that people-first vibe!
✨Tip Number 2
Practice your front-of-house skills! Role-play greeting visitors or answering calls with a friend. The more comfortable you are, the more confident you’ll be when it counts.
✨Tip Number 3
Be ready to showcase your organisational skills. Think of examples where you’ve juggled multiple tasks or solved problems on the spot. They want to see you can keep things running smoothly!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed and shows you’re serious about joining the team. Plus, we love seeing applications come directly from our site!
We think you need these skills to ace Receptionist & Facilities Coordinator - Exeter based (Grad Opportunity)
Some tips for your application 🫡
Be Yourself:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you can contribute to our team.
Tailor Your Application:Make sure to customise your application to match the job description. Highlight your relevant skills and experiences that align with what we’re looking for in a Receptionist & Facilities Coordinator.
Keep It Professional:While we love a friendly tone, remember to maintain professionalism in your writing. Use clear language, check your spelling and grammar, and ensure your application is well-structured.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Streets!
How to prepare for a job interview at Job Search Place Limited
✨Know the Company Inside Out
Before your interview, take some time to research Streets and its culture. Understand their client base and what makes them unique in the accountancy field. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Receptionist & Facilities Coordinator, you'll be the first point of contact for clients and visitors. Practice articulating your thoughts clearly and confidently. Consider doing mock interviews with friends or family to refine your professional telephone manner and face-to-face communication.
✨Demonstrate Your Organisational Skills
Prepare examples from your past experiences that highlight your organisational abilities. Whether it's managing schedules, coordinating events, or handling multiple tasks, be ready to discuss how you prioritise and stay organised under pressure.
✨Be Ready to Problem Solve
Think of scenarios where you've had to resolve issues quickly and effectively. During the interview, be prepared to share these examples, as the role requires practical problem-solving skills. Show that you can think on your feet and handle day-to-day challenges with ease.
