At a Glance
- Tasks: Handle customer enquiries, book appointments, and maintain accurate records.
- Company: Join a well-established business in Exeter with a focus on customer service.
- Benefits: Enjoy a salary of £29,000, 22 days annual leave, and free onsite parking.
- Other info: Full-time position with Monday to Friday working hours, no weekends.
- Why this job: This role offers training and progression opportunities, including apprenticeships.
- Qualifications: Candidates must have previous customer service experience and strong communication skills.
The predicted salary is between 29000 - 29000 £ per year.
Our client is seeking a professional and customer‑focused Customer Service Advisor to join their team based in Exeter. This is an excellent opportunity for someone with strong communication skills and a positive attitude who enjoys working in a fast‑paced office environment. The successful candidate will be the first point of contact for customers, providing outstanding service and support while ensuring enquiries are handled efficiently and professionally.
Key Responsibilities
- Answering incoming calls and responding to emails
- Handling customer enquiries and providing updates
- Booking appointments and coordinating schedules
- Maintaining accurate customer records and updating systems
- Liaising with internal departments to ensure smooth service delivery
- Resolving customer issues in a timely and professional manner
- Providing general administrative support
Candidate Requirements
- Previous experience in customer service or an office‑based role
- Excellent communication and interpersonal skills
- Strong organisational skills and attention to detail
- Confident using Microsoft Office and computer systems
- Ability to work well independently and within a team
- Professional, reliable, and customer‑focused approach
Benefits
- Salary of £29,000 per annum
- Monday to Friday working hours – no weekends
- Training and progression opportunities available to all employees, including apprenticeships
- 22 days annual leave, rising to 24 days after 2 years and 27 days after 5 years’ service, plus bank holidays
- Free Employee Assistance Programme offering 24/7 financial, health, legal and emotional support
- Life assurance cover
- Tax‑free profit share bonuses dependent on company performance
- Monetary vouchers for special occasions including birthdays and anniversaries
- Friendly and supportive working environment
- Free onsite parking
This is a fantastic opportunity to join a well established business offering a stable, long‑term career opportunity in Exeter.
Customer Service Advisor - Exeter Growth & Perks employer: Job Search Place Limited
Located in Exeter, this company provides a friendly and supportive working environment. Employees benefit from life assurance cover and a free Employee Assistance Programme for health and legal support. The team values professional growth with training and progression opportunities available.
