At a Glance
- Tasks: Be the friendly face and voice welcoming clients at various clinics across Mid Essex.
- Company: Join a diverse team committed to equal opportunities and community support.
- Benefits: Gain valuable experience, flexible hours, and a chance to make a difference.
- Other info: Must have a valid driving licence and be ready to travel across Essex.
- Why this job: Perfect for those who love interacting with people and want to develop admin skills.
- Qualifications: GCSE level education and experience in reception or administration roles.
The predicted salary is between 22000 - 26000 £ per year.
We are looking for a Mobile Receptionist to cover various Provide sites across Mid Essex. The post holder will act as the first point of contact for all clients, visitors and staff entering the clinic/department/building by providing an efficient and courteous welcome either face to face and on the telephone.
Responsibilities
- To act as the first point of contact for all clients, visitors and staff entering the clinic/department/building.
- To record the arrival of clients, using SystmOne for any Provide services based at a clinic and provide guidance as necessary.
- If required by the service, check contact details held are up to date and current.
- To assist with attending clinicians with administration by scanning documents onto SystmOne, to book records in and out of clinic using SystmOne, and to ensure records are returned to the correct location.
- To complete administration tasks as directed by the Administration Support Team (AST) Team Leader or Administration Support Team Manager.
- To sort and distribute incoming mail for all staff at the clinic and act on items as appropriate, deal with outgoing post (internal and external), and to ensure that all internal post is ready for collection on the appropriate days.
- To issue hearing aid batteries as appropriate.
- To ensure that doors and windows are secured and security alarms are set if the last person to leave, and to ensure files, keys and stock are secured on leaving the premises.
- To be responsible for logging day to day maintenance requests via Provide Estates & Facilities for minor repairs required to the clinic/department/building premises.
Qualifications
- Good general level of education to GCSE level.
Work Related Knowledge & Experience
- Proven work experience in a Receptionist role or experience in dealing with members of the public.
- Experience of working in an administrative role.
- Standard keyboarding skills; computer literate; ability to plan, organise and co-ordinate own work; ability to deal with sensitive issues in a professional and considerate manner.
- Competent use of Microsoft packages.
Circumstances
- Valid driving licence and ability to travel to different bases across the Essex area with own vehicle.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Equal Opportunity
Provide is an equal opportunity employer committed to building a team that represents a variety of backgrounds, perspectives and skills, proud to have LGBT+, Ethnic Minority and Men’s Networks. We welcome applicants from underrepresented groups. If you have the skills and experience for the job, please apply regardless of your background.
Mobile Receptionist in Essex employer: Job Search Place Limited
At Provide, we pride ourselves on being an excellent employer, offering a supportive work culture that values diversity and inclusion. As a Mobile Receptionist, you will enjoy opportunities for professional growth while working in a dynamic environment across various sites in Mid Essex, where your contributions directly impact the community. With a commitment to employee well-being and development, we ensure that our team members feel valued and empowered in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Mobile Receptionist in Essex
✨Tip Number 1
Make sure you know the ins and outs of the Mobile Receptionist role. Familiarise yourself with SystmOne and any other tools mentioned in the job description. This will show that you're proactive and ready to hit the ground running!
✨Tip Number 2
Practice your communication skills! As the first point of contact, you'll need to be friendly and professional. Try role-playing with a friend or family member to get comfortable with different scenarios you might face.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the company culture and what they look for in a candidate. Plus, it could give you a leg up in the application process!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are enthusiastic about joining our team!
We think you need these skills to ace Mobile Receptionist in Essex
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in receptionist roles and any admin tasks you've handled. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your relevant experience!
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Mobile Receptionist role. Share specific examples of how you've provided excellent customer service or managed administrative tasks in the past.
Show Off Your Tech Skills:Since you'll be using SystmOne and other Microsoft packages, mention your proficiency with these tools in your application. If you have any experience with similar software, let us know – it could give you an edge!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Mobile Receptionist. Familiarise yourself with SystmOne and how it’s used in recording client arrivals and managing records. This will show your potential employer that you're proactive and ready to hit the ground running.
✨Practice Your People Skills
As the first point of contact, your ability to communicate effectively is crucial. Practice common scenarios you might face, like greeting clients or handling phone inquiries. This will help you feel more confident and demonstrate your interpersonal skills during the interview.
✨Showcase Your Organisational Skills
Being organised is key in this role. Prepare examples from your past experiences where you successfully managed multiple tasks or dealt with sensitive issues. Highlighting these skills will reassure the interviewer that you can handle the administrative demands of the job.
✨Be Ready for Scenario Questions
Expect questions that assess how you would handle specific situations, such as dealing with an upset client or managing a busy reception area. Think through your responses ahead of time, using the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
