At a Glance
- Tasks: Join our team as a Receptionist in the fast-paced Emergency Department.
- Company: Friendly and supportive healthcare team focused on patient care.
- Benefits: Competitive salary, supportive environment, and opportunities for growth.
- Other info: Dynamic role with varied shifts and a chance to develop your skills.
- Why this job: Make a real difference by helping patients in critical situations.
- Qualifications: GCSE education and experience in patient-facing roles preferred.
The predicted salary is between 26618 - 26618 £ per year.
This is an excellent opportunity to join a friendly, supportive team working in Emergency Care. The Emergency Department is a friendly, exciting place to work currently undergoing a large transformational project with exciting new developments and opportunities.
We are looking for Receptionists to work on our friendly reception desks in the Emergency Department. The successful candidates will undertake a variety of reception duties including working on our A&E, SDEC, AMU and Guildford Ward Reception and processing Patient data. You will also act as a focal point of communication between Patients, Ambulance Crews and Medical / Clinical staff.
Main duties of the job:The successful candidates will have a friendly and professional attitude, good IT and organisational skills and be able to accurately complete / input data. The successful candidate will also need to be able to deal with difficult and stressful situations with courtesy and empathy.
Job responsibilities:To provide a calm, friendly and welcoming reception to Emergency Floor incorporating A&E, Emergency Assessment Unit and Ambulatory and Emergency Care.
Person Specification:Qualifications: General education to GCSE level
Knowledge and Skills: Previous experience in patient contact position, Previous NHS experience in admin role
Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£26,618 a year per annum including High Cost Area Supplement.
Emergency Department Receptionist employer: Job Search Place Limited
Join our dynamic Emergency Department team, where you'll be part of a supportive and friendly environment dedicated to providing exceptional patient care. With exciting developments underway, we offer numerous opportunities for professional growth and the chance to make a real difference in the lives of patients. Our flexible shift patterns and commitment to employee well-being ensure that you can thrive both personally and professionally in this rewarding role.
StudySmarter Expert Advice🤫
We think this is how you could land Emergency Department Receptionist
✨Tip Number 1
Get to know the Emergency Department vibe! Visit the hospital if you can, chat with current staff, and soak up the atmosphere. This will help you understand the team dynamics and show your genuine interest during interviews.
✨Tip Number 2
Practice your communication skills! As a Receptionist, you'll be the first point of contact for patients and staff. Role-play scenarios with friends or family to get comfortable handling difficult situations with empathy and professionalism.
✨Tip Number 3
Brush up on your IT skills! Familiarise yourself with common software used in healthcare settings. Being tech-savvy will give you an edge and show that you're ready to hit the ground running.
✨Tip Number 4
Apply through our website! We want to see your application directly, so make sure to submit it there. It’s a great way to stand out and shows you’re keen on joining our friendly team.
We think you need these skills to ace Emergency Department Receptionist
Some tips for your application 🫡
Show Your Friendly Side:Since we're looking for someone with a friendly and professional attitude, make sure your application reflects that! Use a warm tone and highlight any experiences where you've provided excellent customer service or support.
Highlight Relevant Experience:If you've worked in patient contact roles or have NHS experience, shout about it! We want to see how your background aligns with the responsibilities of the Emergency Department Receptionist position.
Be Clear and Organised:Your application should be as organised as you are! Make sure to structure your CV and cover letter clearly, using bullet points where necessary. This will help us easily see your skills and qualifications.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our supportive team!
How to prepare for a job interview at Job Search Place Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Emergency Department Receptionist. Familiarise yourself with the key duties like processing patient data and acting as a communication hub between patients and medical staff. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your People Skills
Since this role involves interacting with patients and medical teams, be prepared to discuss your experience in handling difficult situations with empathy and professionalism. Think of specific examples where you've successfully managed stressful interactions, as this will highlight your suitability for the fast-paced environment.
✨Brush Up on IT Skills
As you'll be dealing with patient data, it's crucial to show that you're comfortable with IT systems. If you have experience with any specific software or databases, mention it during the interview. If not, express your willingness to learn and adapt quickly to new technologies.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the transformational projects mentioned in the job description or how the team supports each other in high-pressure situations. This shows your genuine interest in the role and helps you gauge if the workplace is the right fit for you.
