Emergency Care Receptionist: Patient Concierge & Admin Support

Emergency Care Receptionist: Patient Concierge & Admin Support

Full-Time 23615 - 25674 £ / year (est.) No working from home possible
Job Search Place Limited

At a Glance

  • Tasks: Register patients and support clinical staff in a fast-paced emergency department.
  • Company: Join the NHS and be part of a dedicated healthcare team.
  • Benefits: Flexible hours, competitive pay, and the chance to make a difference.
  • Other info: Exciting opportunity for career growth in a supportive environment.
  • Why this job: Contribute to quality patient care while gaining valuable experience in healthcare.
  • Qualifications: NVQ Level 2 in Business Administration or equivalent required.

The predicted salary is between 23615 - 25674 £ per year.

NHS is looking for a Receptionist to join their busy admin and clerical team within the Emergency Department in Reading. The role offers both full-time and part-time hours, requiring flexibility across a 24-hour shift pattern.

Responsibilities include:

  • Registering patients
  • Handling administrative tasks
  • Providing support to clinical staff

Candidates should have NVQ Level 2 in Business Administration or equivalent and experience in a healthcare administrative environment. This position provides an exciting opportunity to contribute to quality patient care.

Emergency Care Receptionist: Patient Concierge & Admin Support employer: Job Search Place Limited

NHS is an exceptional employer that prioritises the well-being and development of its staff, offering a supportive work culture where every team member plays a vital role in delivering quality patient care. With flexible working hours and opportunities for professional growth within the healthcare sector, employees can thrive in a dynamic environment that values their contributions and fosters a sense of community in the heart of Reading.

Job Search Place Limited

Contact Details:

Job Search Place Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Emergency Care Receptionist: Patient Concierge & Admin Support

Tip Number 1

Network like a pro! Reach out to current or former NHS staff on LinkedIn. They can give you the inside scoop on what it’s really like working in the Emergency Department and might even refer you for the role.

Tip Number 2

Prepare for the interview by brushing up on your knowledge of the NHS and its values. Show us that you’re not just looking for any job, but that you genuinely care about contributing to quality patient care.

Tip Number 3

Practice common interview questions related to admin support and patient interaction. We recommend role-playing with a friend to build your confidence and refine your answers.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.

We think you need these skills to ace Emergency Care Receptionist: Patient Concierge & Admin Support

Patient Registration
Administrative Skills
Healthcare Administration Experience
NVQ Level 2 in Business Administration
Flexibility in Shift Patterns
Support to Clinical Staff
Communication Skills

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your relevant experience in healthcare admin. We want to see how your skills match the role, so don’t be shy about showcasing your NVQ Level 2 in Business Administration or any equivalent qualifications.

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about working in the Emergency Department and how you can contribute to quality patient care. Keep it friendly and professional, just like us!

Showcase Your Flexibility:Since the role requires flexibility across a 24-hour shift pattern, make sure to mention your availability in your application. We appreciate candidates who are ready to adapt to the needs of the team!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!

How to prepare for a job interview at Job Search Place Limited

Know Your Role Inside Out

Make sure you thoroughly understand the responsibilities of an Emergency Care Receptionist. Familiarise yourself with patient registration processes and administrative tasks specific to the NHS. This will help you answer questions confidently and show that you're genuinely interested in the role.

Showcase Your Experience

Prepare examples from your previous roles that highlight your experience in healthcare administration. Think about situations where you successfully managed patient interactions or supported clinical staff. This will demonstrate your capability and readiness for the position.

Flexibility is Key

Since the role requires flexibility across a 24-hour shift pattern, be ready to discuss your availability. Highlight any previous experience working varied hours and how you manage your time effectively. This shows that you’re adaptable and can meet the demands of the job.

Emphasise Patient Care

Remember, this role is all about contributing to quality patient care. Be prepared to talk about why patient care is important to you and how you would handle challenging situations with empathy and professionalism. This will resonate well with the interviewers.