At a Glance
- Tasks: Lead a passionate team and drive business success at HOKA.
- Company: Join HOKA, a global brand celebrating diversity and movement.
- Benefits: Enjoy discounts, growth opportunities, and a supportive work environment.
- Other info: Diversity and inclusion are at the heart of our success.
- Why this job: Make an impact in a dynamic retail setting while empowering your team.
- Qualifications: Strong leadership skills and retail management experience required.
The predicted salary is between 30000 - 40000 £ per year.
About HOKA
HOKA is a global athletic footwear brand that celebrates diversity and aims to empower people of all backgrounds to enjoy movement.
The Role
Our Store Managers are integral to the success of the HOKA Brand. As a Store Manager, you draw, develop, and motivate a passionate team, share HOKA Brand values, and create a culture of trust and accountability. You may lead multiple high‑volume locations and support the Area Manager with additional responsibilities as required.
Responsibilities
- Coach and develop your team to drive business results and professional growth.
- Partner with the Area Manager to identify and develop talent for leadership positions.
- Ensure the highest level of customer service and prioritise brand and product knowledge training.
- Meet and exceed budgeted sales and KPIs while monitoring expenses.
- Conduct self‑audits with attention to key controls involving receiving and cash handling within your district.
- Develop store strategies that enhance customer satisfaction, increase traffic, and optimise profitability.
- Proactively cultivate community through events, local outreach, and engagement beyond the store’s four walls.
- Manage inventory and implement store administration and operations, including compliance with policies and procedures.
- Actively maintain a network for recruiting candidates to your store team and support the District Manager in identifying and interviewing potential management candidates.
- Hire the best team members by identifying talent quickly and maintaining a recruiting network.
- Onboard and train team members to ensure engaged and high‑performing teams.
- Maintain the highest level of visual merchandising and standards, executing visual directives and guidelines.
- Drive key initiatives and support programs that enhance the customer journey.
Qualifications
- Excellent leadership skills and experience managing people in a customer‑facing environment.
- Track record of exceeding sales targets and managing costs for a store of comparable volume and size.
- Excellent organisational skills and ability to coordinate people, resources, and services to address business goals and needs.
- Solid Retail Store Management experience.
- Excellent communication skills and ability to convey HOKA and Deckers Brands Vision and Mission to your team and customers.
- Agility to meet the needs of the business, both within and beyond the four walls of the store.
- Experience coordinating and hosting in‑store events (a plus).
- Fantastic problem‑solving skills and ability to work through challenges.
Benefits
- Extras, perks & volunteering opportunities – generous discounts and community‑based programs.
- Growth and Development – extensive opportunities and support for personal and professional development, including a Global Mentorship Program and HOKA Uniform Allowance.
- Discount on Deckers Brands’ (HOKA, UGG, Teva) online and in‑store purchases.
Equal Employment Opportunity; diversity and inclusion are key to our success. We welcome qualified applicants of all races, colours, religions, sexes, sexual orientations, genders, national origins, ages, veteran or military status, or physical or mental disabilities, and all other aspects of identity. We are an equal‑opportunity employer.
Store Manager, HOKA - Cheshire Oaks in Ellesmere Port employer: Job Search Place Limited
HOKA is an exceptional employer that fosters a vibrant and inclusive work culture, empowering employees to thrive both personally and professionally. As a Store Manager at our Cheshire Oaks location, you will benefit from extensive growth opportunities, including a Global Mentorship Program, while enjoying generous discounts and community engagement initiatives. Join us in creating a dynamic environment where diversity is celebrated and every team member is valued.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager, HOKA - Cheshire Oaks in Ellesmere Port
✨Tip Number 1
Get to know the HOKA brand inside out! Familiarise yourself with their values and products so you can speak passionately about them during interviews. This shows you're not just another candidate, but someone who truly connects with what they stand for.
✨Tip Number 2
Network like a pro! Reach out to current or former HOKA employees on LinkedIn or at local events. They can provide insider tips and might even put in a good word for you. Plus, it’s a great way to show your enthusiasm for the brand!
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experiences where you've demonstrated leadership, problem-solving, and customer service skills. HOKA wants to see how you handle real-life scenarios, so be ready to share your stories.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the HOKA team. Let’s get you that interview!
We think you need these skills to ace Store Manager, HOKA - Cheshire Oaks in Ellesmere Port
Some tips for your application 🫡
Show Your Passion for HOKA:When writing your application, let your enthusiasm for the HOKA brand shine through. Share why you love the brand and how its values resonate with you. We want to see that you’re not just looking for a job, but that you genuinely care about empowering others through movement.
Highlight Your Leadership Experience:As a Store Manager, you'll be leading a team, so make sure to showcase your leadership skills in your application. Talk about your past experiences managing teams, coaching individuals, and driving results. We’re keen to see how you’ve developed talent and created a positive work culture.
Demonstrate Your Customer Service Skills:Customer service is key in retail, especially at HOKA. In your application, provide examples of how you've gone above and beyond for customers in previous roles. We want to know how you ensure a fantastic customer experience and how you can bring that to our stores.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Store Manager role at HOKA. Use keywords from the job description and align your experiences with the responsibilities listed. We appreciate when candidates take the extra step to show they’re a perfect fit!
How to prepare for a job interview at Job Search Place Limited
✨Know Your HOKA Inside Out
Before the interview, make sure you’re well-versed in HOKA's brand values and product offerings. Familiarise yourself with their mission to empower diverse backgrounds through movement. This will show your genuine interest and alignment with the brand.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in a retail environment. Highlight specific instances where you’ve motivated your team, exceeded sales targets, or improved customer satisfaction. This will demonstrate your capability to drive results as a Store Manager.
✨Be Ready to Discuss Community Engagement
Think about ways you can cultivate community around the store. Be prepared to share ideas for local outreach or events that could enhance customer engagement. This shows you understand the importance of connecting beyond just selling products.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company culture. Inquire about the support for professional development or how success is measured in the Store Manager position. This not only shows your enthusiasm but also helps you gauge if HOKA is the right fit for you.
