At a Glance
- Tasks: Help customers with product knowledge and sales while delivering an amazing experience.
- Company: Join EE, a leading telecoms provider with a vibrant team culture.
- Benefits: Enjoy competitive pay, flexible hours, and fantastic discounts on products.
- Other info: Great career growth opportunities and support for personal development.
- Why this job: Be part of a dynamic team and make a real difference in customer satisfaction.
- Qualifications: No experience needed, just bring your enthusiasm and communication skills.
The predicted salary is between 13 - 14 £ per hour.
Salary: £13.66 per hour + on‑target commission.
Hours: Fully flexible across seven days of the week to match store trading times.
What’s in it for you?
- 24/7 online GP access for you and your immediate family.
- Market‑leading paid carer’s leave to support you when loved ones need you.
- Equal family leave – 18 weeks full pay and 8 weeks half pay for all new parents.
- Massive discounts on EE and BT products.
- Career development support with training and progression opportunities.
- Season ticket travel loan.
- Volunteering days with paid time off.
- Optional private healthcare and dental.
Responsibilities
- Assist customers with product knowledge and sales of EE & BT items.
- Meet or exceed sales targets and contribute to the store’s performance.
- Deliver a high‑quality customer experience with empathy, energy and professionalism.
- Work flexible shifts that align with store opening and closing times.
Qualifications
- No prior retail experience required – just a drive to succeed and confidence to be yourself.
- Resilience and the ability to stay calm under pressure.
- Adaptability, quick learning, and curiosity about people’s needs.
- Strong communication and interpersonal skills.
This is a regulated role and is subject to a bankruptcy check in addition to our regular pre‑employment checks.
EE Retail Guide employer: Job Search Place Limited
Join EE in Newcastle's Eldon Square, where we prioritise your well-being and career growth. Enjoy a supportive work culture with flexible hours, comprehensive benefits including 24/7 online GP access, generous family leave, and extensive training opportunities to help you thrive in your role as a Retail Advisor. With a focus on delivering exceptional customer experiences, you'll be part of a dynamic team that values your contributions and encourages personal development.
StudySmarter Expert Advice🤫
We think this is how you could land EE Retail Guide
✨Tip Number 1
Get to know the company! Research EE and BT, their products, and their values. This will help you connect with the interviewers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different customer scenarios. Being able to demonstrate empathy and professionalism during your interview can really set you apart.
✨Tip Number 3
Be flexible and ready to adapt! Since the role requires working various shifts, showing that you're open to flexibility can make a great impression. Highlight any past experiences where you've successfully adapted to change.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen on joining the team at EE.
We think you need these skills to ace EE Retail Guide
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can bring your unique flair to our team.
Tailor Your Application:Make sure to customise your application to match the job description. Highlight your skills and experiences that align with what we’re looking for in a Retail Advisor. This shows us that you’ve done your homework and are genuinely interested in the position.
Keep It Clear and Concise:We appreciate a well-structured application. Keep your sentences clear and to the point, and avoid unnecessary jargon. This makes it easier for us to see your qualifications and understand why you’d be a great fit for the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application directly, and it ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Stuff
Familiarise yourself with EE and BT products before the interview. Being able to discuss specific items and their benefits will show your enthusiasm and readiness to assist customers.
✨Showcase Your People Skills
Prepare examples of how you've successfully interacted with customers or resolved conflicts in the past. Highlighting your strong communication and interpersonal skills will demonstrate that you can deliver a high-quality customer experience.
✨Be Flexible and Adaptable
Since the role requires working flexible shifts, be ready to discuss your availability and willingness to adapt. Share any experiences where you've had to adjust quickly to changing circumstances.
✨Stay Calm Under Pressure
Think of scenarios where you've faced challenges and how you managed to stay composed. This will show your resilience and ability to thrive in a busy retail environment, which is key for this position.
