At a Glance
- Tasks: Manage accounts, drive renewals, and introduce innovative AI tools in EdTech.
- Company: Join a dynamic EdTech company focused on customer success and innovation.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Be part of a collaborative team making a real impact in education.
- Why this job: Shape the future of Customer Success in a culture-first environment.
- Qualifications: 3-5 years in Customer Success or Account Management within SaaS or EdTech.
The predicted salary is between 40000 - 50000 £ per year.
Job Search Place Limited is seeking a Customer Success Manager to join their EdTech business in Coleshill. This pivotal position involves managing a portfolio of around 60 accounts in Higher and Further Education. The successful candidate will drive renewal, introduce new AI tools, and shape the Customer Success function within the company.
The ideal candidate should have 3-5 years of experience in Customer Success or Account Management within SaaS or EdTech. A proactive mindset and relevant sector knowledge are key to thrive in this culture-first role.
EdTech SaaS Customer Success Manager — Build CS Playbook employer: Job Search Place Limited
Job Search Place Limited is an exceptional employer, offering a dynamic work environment in the heart of Coleshill. With a strong focus on employee growth and a culture that prioritises collaboration and innovation, team members are encouraged to develop their skills while contributing to meaningful projects in the EdTech sector. The company also provides unique benefits such as flexible working arrangements and access to cutting-edge AI tools, making it an attractive place for those looking to make a significant impact in Customer Success.
