At a Glance
- Tasks: Lead a vibrant team to deliver exceptional service and create memorable guest experiences.
- Company: Join Gourmet Burger Kitchen, a fun and dynamic restaurant with a passion for hospitality.
- Benefits: Enjoy 50% off meals, exclusive discounts, flexible hours, and career development opportunities.
- Other info: Flexible working options and a supportive team environment await you!
- Why this job: Be a hospitality superstar and make a real impact on guests' dining experiences.
- Qualifications: Previous experience in hospitality and strong leadership skills are essential.
The predicted salary is between 25000 - 30000 £ per year.
Do you thrive in a fast-paced environment, love delivering exceptional service, and enjoy leading a team? Gourmet Burger Kitchen (GBK) is looking for a strong Front of House Team Leader to help create amazing guest experiences and support our restaurant operations.
What You'll Be Doing:
- Lead by Example: Motivate and support your team to deliver outstanding service, ensuring every guest leaves with a smile.
- Deliver Exceptional Hospitality: Ensure every guest receives a warm welcome, seamless service, and a memorable dining experience.
- Support the Management Team: Take charge in the absence of the Restaurant Manager, keeping things running smoothly and efficiently.
- Keep Things Flowing: Manage bookings, oversee table service, and maintain a great atmosphere throughout busy shifts.
- Training & Development: Help train and develop team members, ensuring they have the skills and confidence to succeed.
- Maintain Standards: Uphold GBK's high service and cleanliness standards, ensuring a safe and enjoyable environment for both guests and the team.
What You Bring:
- Customer Service Passion: A natural people person who loves engaging with guests and making their experience special.
- Leadership Skills: Previous experience in a hospitality or restaurant setting, with the ability to inspire and guide a team.
- Problem-Solving Mindset: Ability to stay calm and think on your feet during busy service periods.
- Organisational Flair: Great attention to detail to manage shifts, team performance, and restaurant flow effectively.
- Energy & Enthusiasm: A positive, can-do attitude that keeps the team motivated and guests happy.
What's in It for You:
- Feast on 50% off your total bill for you and 5 friends across all our brands - because great food should be shared!
- Unlock exclusive discounts on thousands of online and high street retailers, plus restaurants, through our BRG Spark App.
- Stock up on favourites: Enjoy 20% off at Carluccio's retail gift shop & deli.
- Get paid when you need it with Wage Stream, offering access to advanced pay.
- Refer friends and earn with our bonus scheme.
- Skyrocket your career: Excellent opportunities for career development across our diverse brand portfolio.
- Work your way: Enjoy flexible working opportunities that suit your lifestyle.
Ready to Lead the Front of House? If you're a hospitality superstar with a passion for service and leadership, we'd love to hear from you! Apply now to join Gourmet Burger Kitchen as our new Front of House Team Leader and help us create unforgettable dining experiences.
Team Leader in Eastbourne employer: Job Search Place Limited
Gourmet Burger Kitchen (GBK) is an exceptional employer that values its team members and fosters a vibrant work culture. With a strong focus on employee growth, GBK offers excellent career development opportunities and flexible working arrangements, ensuring that every team member can thrive in their role. Enjoy unique benefits such as generous discounts, access to advanced pay, and the chance to lead a passionate team dedicated to delivering unforgettable dining experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader in Eastbourne
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers and what values they promote. This will help you tailor your answers and show that you're a great fit for the team!
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've motivated a team or solved a problem during busy shifts. We want to hear about your experiences, so be ready to share them in a way that highlights your skills.
✨Tip Number 3
When you get the chance, ask questions during the interview. Show us you're genuinely interested in the role and the team dynamics. Questions about training opportunities or how the team celebrates successes can really impress us!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in our minds as we make our decision.
We think you need these skills to ace Team Leader in Eastbourne
Some tips for your application 🫡
Show Your Passion for People:When writing your application, let your love for customer service shine through! Share specific examples of how you've made guests feel special in previous roles. We want to see that you’re not just a leader, but someone who genuinely cares about creating amazing experiences.
Highlight Your Leadership Skills:Make sure to emphasise your experience in leading teams. Talk about how you've motivated others and handled challenges in a fast-paced environment. We’re looking for someone who can inspire their team, so don’t hold back on showcasing your leadership flair!
Keep It Organised and Clear:Your application should be as organised as you are! Use clear headings and bullet points to make it easy for us to read. A tidy application reflects your attention to detail, which is super important in the hospitality industry.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any updates. Plus, it shows you’re keen to join the GBK family!
How to prepare for a job interview at Job Search Place Limited
✨Show Your Passion for People
Make sure to express your love for engaging with guests during the interview. Share specific examples of how you've created memorable experiences in previous roles, as this aligns perfectly with what Gourmet Burger Kitchen is looking for.
✨Demonstrate Leadership Skills
Prepare to discuss your past leadership experiences. Think of situations where you motivated your team or resolved conflicts. Highlight your ability to inspire others, as this is crucial for a Team Leader role.
✨Stay Calm Under Pressure
Expect questions about handling busy service periods. Share stories that showcase your problem-solving mindset and how you maintained a positive atmosphere even when things got hectic. This will show you're ready for the fast-paced environment at GBK.
✨Know the Company Culture
Familiarise yourself with GBK's values and service standards. During the interview, mention how you can uphold these standards and contribute to the restaurant's success. This shows you're not just interested in the job, but also in being part of their team.
