At a Glance
- Tasks: Welcome guests and provide exceptional service in a luxury hotel environment.
- Company: Join Harbour Hotels, a prestigious hotel group with stunning locations.
- Benefits: Competitive salary, career progression, discounts, and meals included.
- Other info: Exciting training opportunities and stylish uniform provided.
- Why this job: Be part of an award-winning team and enhance your hospitality skills.
- Qualifications: Experience in hotel reception and a passion for customer service.
The predicted salary is between 20000 - 25000 £ per year.
Who we are
Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites. In 2018, Harbour Hotels was named AA Hotel Group of the Year making it an exceptionally exciting time to join our ever growing hotel brand.
The role
We have a superb opportunity for a Hotel Receptionist to join the team. You will need a minimum of one year's Hotel Reception experience, have a friendly and outgoing personality and a passion for service excellence. Solid knowledge of hotel reservations system eg OPERA or Reslynx would be a distinct advantage, although not essential as full training will be given.
What's in it for you
- Excellent progression opportunities within the Harbour Hotels Group
- Individual and bespoke career and progression pathways
- Competitive salary across all roles
- Unique on the job training and development with an opportunity for internal promotions within any of our properties.
- Hotel stay and Food and Beverage discounts across the Harbour Hotels Group
- Access to an exciting benefits and discount platform
- Employee Assistance Program
- Stylish boutique uniform specially designed for Harbour Hotels
- Meals included whilst on duty
If you feel you have the skills and ambition we are looking for to join Harbour Hotels, then please apply with a full and up to date CV below. Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy. We look forward to hearing from you!
Receptionist in Eastbourne employer: Job Search Place Limited
Harbour Hotels is an exceptional employer, offering a vibrant work culture that prioritises service excellence and employee growth. With competitive salaries, bespoke career pathways, and unique training opportunities, team members can thrive in a supportive environment while enjoying benefits such as hotel stay discounts and meals on duty. Joining Harbour Hotels means being part of a prestigious brand recognised for its commitment to quality and employee satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Eastbourne
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Harbour Hotels. Familiarise yourself with their values, locations, and what makes them stand out in the hospitality industry. This will help you tailor your answers and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your friendly personality and service excellence, as these are key traits for a Hotel Receptionist. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Dress to impress! Make sure you wear something smart and professional for your interview. First impressions count, especially in the hospitality sector where presentation is everything. A stylish outfit can set the right tone before you even say a word.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great way to reiterate your interest in joining the Harbour Hotels team!
We think you need these skills to ace Receptionist in Eastbourne
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience, especially any hotel reception roles you've had. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your friendly personality and service excellence!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for hospitality and why you want to join the Harbour Hotels team. Keep it friendly and engaging – we love a bit of personality!
Show Off Your Skills:If you have experience with hotel reservation systems like OPERA or Reslynx, make sure to mention it! Even if you don’t, highlight any customer service skills or relevant training that could set you apart. We value enthusiasm and a willingness to learn!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just upload your CV and cover letter, and you’re good to go!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Stuff
Familiarise yourself with Harbour Hotels and their unique offerings. Understand their luxury portfolio and what sets them apart in the hospitality industry. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Show Off Your Personality
As a Hotel Receptionist, a friendly and outgoing personality is key. Practice how you can convey warmth and approachability during the interview. Think of examples from your past experience where you've gone above and beyond for guests to highlight your service excellence.
✨Brush Up on Tech Skills
While knowledge of hotel reservation systems like OPERA or Reslynx is a bonus, don’t stress if you’re not familiar with them. Instead, be ready to discuss any similar systems you’ve used and express your eagerness to learn new technologies quickly.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the team culture, training opportunities, and career progression within Harbour Hotels. This shows that you’re not just interested in the job, but also in growing with the company.
