At a Glance
- Tasks: Create an inspiring customer experience while driving sales and maintaining store operations.
- Company: Join Free People, a vibrant brand that celebrates individuality and diversity.
- Benefits: Enjoy flexible hours, employee discounts, and a supportive work-life balance.
- Other info: Opportunities for growth and development in a diverse and inclusive workplace.
- Why this job: Be part of a dynamic team and connect with customers in a fun retail environment.
- Qualifications: Bring your energy, communication skills, and passion for the Free People brand.
The predicted salary is between 12 - 15 £ per hour.
Location: This position is located at 48-49 East Street, Brighton BN1 1HN United Kingdom.
Role Summary: To create a unique, innovative and inspirational customer experience; encompassing the Free People lifestyle and brand image, while maintaining all store operations and goals, resulting in driving sales and ensuring a profitable store.
What You'll Be Doing:
- Exceed the customer's service expectations by meeting the following responsibilities:
- Build genuine relationships with customers.
- Greet all customers upon entering the store.
- Offer to hold items for the customer at the cash wrap or in the fitting room.
- Determine the customer's needs and offer suggestions and alternatives.
- Utilize all customer care resources.
- Offer to locate out of stock product from direct or from another store.
- Assist in maintaining store merchandising and operational standards.
- Uphold all company policy and procedures.
- Maintain a high level of awareness and concern for Loss Prevention.
- Facilitate the zones of the floor based on business needs.
Also May Include:
- Ensure a positive final impression of customer care at the cash wrap by meeting the following responsibilities:
- Comment on items purchased.
- Inquire if their purchase is a gift that will need to be wrapped.
- Request the customer's zip code or email address.
- Ring transactions efficiently – issue a receipt.
- Compare signatures on back of card and on the POS Screen.
- Demonstrate knowledge of return policy.
- Practice proper phone etiquette.
- Perform all register functions.
- Train new stylists on Register University.
- Maintain cash wrap organization, cleanliness and restock.
What You'll Need:
- Energy and happiness that is contagious to your friends, family, and everyone around you.
- Builds relationships naturally, embraces individuality and diversity.
- Exhibits clear verbal communication skills.
- Ability to thrive in a fast paced, rapidly evolving environment.
- Heart and soul for the FP brand.
- Experience being a team player.
- Ability to work flexible hours to meet the needs of the store, which includes nights, weekends, and holidays.
- Eagerness to learn and grow within the organization.
The Perks:
- Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement.
- Wellbeing: Employee Assistance program to support with mental, physical and financial health.
- Discount off external gym memberships.
- Private Medical Insurance for eligible employees.
- Employee Discounts: Up to 40% employee discount at all URBN Brands.
- Travel: Season ticket loan for eligible employees.
- Cycle to work scheme for eligible employees.
- Continued Development: We offer structured support within the business alongside continued learning and development.
Equal Opportunity Statement: URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Free People Stylist 8 Hours - Brighton, UK in Eastbourne employer: Job Search Place Limited
At Free People, located in the vibrant heart of Brighton, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our stylists to build genuine relationships with customers while embracing individuality. Our commitment to employee growth is evident through structured support and continued learning opportunities, alongside a range of benefits including generous discounts, wellbeing programmes, and a unique 'Life Leave' policy to ensure a healthy work-life balance. Join us to be part of a passionate team that not only drives sales but also creates meaningful customer experiences in a fast-paced retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land Free People Stylist 8 Hours - Brighton, UK in Eastbourne
✨Tip Number 1
Get to know the Free People brand inside out! Familiarise yourself with their style, values, and customer experience. This way, when you walk into that interview, you can show them you're not just a fan but a true ambassador for the brand.
✨Tip Number 2
Practice your people skills! Since building genuine relationships with customers is key, think of examples from your past where you've gone above and beyond for someone. Share those stories during your interview to showcase your customer service prowess.
✨Tip Number 3
Dress the part! Show up in a stylish outfit that reflects the Free People vibe. This not only demonstrates your understanding of the brand but also gives you a confidence boost as you walk into the interview.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team and ready to embrace the Free People lifestyle.
We think you need these skills to ace Free People Stylist 8 Hours - Brighton, UK in Eastbourne
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your unique personality shine through! We want to see the real you, so don’t be afraid to express your passion for the Free People brand and how it resonates with your lifestyle.
Tailor Your Application:Make sure to customise your application for the Free People Stylist role. Highlight your experience in customer service and any relevant skills that align with our brand values. This shows us you’re genuinely interested in the position!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what makes you a great fit for the role. Avoid fluff and focus on what matters!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Job Search Place Limited
✨Know the Brand Inside Out
Before your interview, dive deep into the Free People brand. Understand their style, values, and what makes them unique. This will help you connect with the interviewers and show that you're genuinely interested in being a part of their team.
✨Showcase Your People Skills
As a stylist, building relationships is key. Prepare examples of how you've successfully interacted with customers in the past. Think about times when you went above and beyond to meet someone's needs – this will demonstrate your ability to create that unique customer experience they’re looking for.
✨Be Ready for Role-Play Scenarios
Expect some role-play during the interview where you might have to demonstrate how you'd greet a customer or suggest items. Practise these scenarios beforehand so you can showcase your communication skills and ability to thrive in a fast-paced environment.
✨Ask Thoughtful Questions
Prepare a few questions that show your enthusiasm for the role and the company. Ask about team dynamics, training opportunities, or how they celebrate successes. This not only shows your interest but also helps you gauge if the company culture aligns with your values.
