At a Glance
- Tasks: Serve customers, stock shelves, and drive sales in a fast-paced food retail environment.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Earn a competitive wage plus an unsocial hours premium for early shifts.
- Other info: Dynamic role with opportunities for growth in a supportive environment.
- Why this job: Be at the forefront of customer service and make a real impact every day.
- Qualifications: Must be 18 or over; passion for food and teamwork is essential.
The predicted salary is between 12 - 15 £ per hour.
Work pattern:
- Tuesday 04:00 - 10:00
- Wednesday 04:00 - 10:00
- Friday 04:00 - 12:00
- Saturday 04:00 - 12:00
This job role involves working early mornings and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Join M&S as a Customer Assistant in our Food section, where you'll become at the frontline of the UK's fastest growing retailer. We're not just looking for someone to fill shelves - we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on. You’ll be a resilient and committed brand ambassador who's ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you’ll make sure our customers feel truly valued every time they shop with us.
Responsibilities:
- At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest.
- You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
- Being digitally confident is essential. You’ll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
- Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
- Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same - and you’ll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity.
Customer Assistant - Food - Carden Avenue Brighton SF in Eastbourne employer: Job Search Place Limited
Join M&S as a Customer Assistant in Brighton, where you'll be part of a dynamic team that values resilience and commitment. With early morning shifts, you'll enjoy a competitive pay structure, including an unsocial hours premium, while working in a supportive environment that fosters personal growth and development. Embrace the opportunity to enhance customer experiences and contribute to the success of the UK's fastest growing retailer, all while being part of a vibrant community.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food - Carden Avenue Brighton SF in Eastbourne
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on M&S and their food products. This will help you show your passion and knowledge during the chat, making you stand out as a candidate who truly cares.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle difficult customers or recommend products. Role-playing these situations with a friend can help you feel more confident and prepared for the real deal.
✨Tip Number 3
Be ready to showcase your flexibility! Since the role requires adapting to different areas of the store, be prepared to discuss times when you've successfully handled change or worked in various roles. This shows you're up for the challenge!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team. Don’t forget to highlight your enthusiasm for working those early shifts!
We think you need these skills to ace Customer Assistant - Food - Carden Avenue Brighton SF in Eastbourne
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let us know why you love food and what makes M&S products special to you. We want to see that enthusiasm shine through!
Highlight Your Customer Service Skills:Make sure to mention any experience you have in customer service. We’re looking for those who can deliver five-star service, so share examples of how you've gone above and beyond for customers in the past.
Be Ready for Early Mornings:Since this role involves early shifts, it’s important to mention your availability and readiness to work those hours. Show us you’re up for the challenge and can handle the early starts!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with M&S.
How to prepare for a job interview at Job Search Place Limited
✨Know Your Stuff
Familiarise yourself with M&S Food products before the interview. Being able to talk confidently about your favourite items or recent launches will show your passion and knowledge, which is exactly what they’re looking for.
✨Show Your Resilience
Prepare examples of how you've thrived in high-pressure situations. Whether it’s a busy retail environment or a challenging customer interaction, demonstrating your ability to stay sharp and focused will impress the interviewers.
✨Emphasise Team Spirit
Think of times when you’ve worked well in a team. M&S values collaboration, so be ready to share how you’ve supported colleagues and contributed to a positive work atmosphere in previous roles.
✨Be Flexible and Adaptable
Highlight your willingness to take on various tasks and adapt to changing demands. Share experiences where you’ve successfully navigated unexpected challenges, as this role requires a can-do attitude and flexibility.
