HR Administrator (Sites) in East Grinstead

To provide HR Administration to the Site Network as part of the HR function, assisting with the smooth operation of information and advice to key stakeholders including Head of Site Operations, Regional Managers and site staff.

Key Tasks/Accountabilities

• Maintain and develop electronic & paper based HR records for all site staff to ensure accurate records are kept in accordance with Club standards, the Data Protection Act 2018 and UK GDPR.
• Provide accurate and timely reports and information when required for recruitment, selection, training and performance management purposes.
• Prepare & dispatch site staff contracts and offers of employment ensuring information is sent out accurately and in a timely fashion.
• Ensure new starter paperwork is received back and processed within payroll cut‑off dates and filed in the employee's personnel file.
• Assist with recruitment of new candidates where required.
• Collate & prepare information for Site Manager selection and promotion ensuring accuracy to provide the Head of Site Operations, Regional Managers, Head of HR and HR Business Partners with the necessary details to resource the site network appropriately.
• Maintain and update SAP and HR Sites spreadsheets.
• Monitor correspondence received into the central HR Sites inbox, respond to queries within appropriate timelines and escalate issues to HR Business Partners where required.
• Provide timely HR advice and guidance by email, in person and by telephone, to ensure the HR department adds value to the delivery of services to all Club employees.
• Assist in providing general support for the HR department, taking responsibility of the office when other staff are out at training/recruitment events.
• Prepared to attend off‑site training/recruitment events throughout the year as and when required.
• Collate and issue Free Pass information to Club employees and keep the Free Pass Schedule up to date.
• Develop and maintain an awareness of other HR roles enabling a mutually supportive working environment, fostering a culture of continuous improvement across the wider HR team and enhancing the professional reputation of the department.
• Provide general administrative support to the HR department including preparation of invoices for payment, raising purchase orders, responding to queries by phone and letter, ensuring all office equipment are maintained in good working order, and that sufficient supplies of paper/ink are kept in stock.

Skills & Experience Required

• Good oral and written communication skills
• Good planning and organisational skills
• A genuine interest in people
• Demonstrate confidence and appreciate the importance of confidentiality
• Microsoft Office is essential, ideally with intermediate knowledge of Excel
• Ability to communicate at all levels with diplomacy, tact and respect
• Ability to work under pressure and to meet deadlines
• Experience of SAP would be advantageous

Equal Opportunities Statement

The Caravan and Motorhome Club is committed to employing a diverse workforce. All applications are treated equally and we recruit purely on the basis of skills and experience. We know our greatest strength is our people, so differences are celebrated, and we strive to create an environment where colleagues feel respected and valued for their unique potential.

How to Apply

To apply for this role just send your up-to-date CV and a covering letter to our Head Office recruitment team.