At a Glance
- Tasks: Conduct regular patrols and respond to incidents while ensuring guest safety.
- Company: Join the prestigious 5 Star May Fair Hotel, known for its luxury service.
- Benefits: Enjoy 28 days holiday, complimentary meals, and annual hotel stays.
- Other info: Flexibility to work shifts, including nights and weekends, is required.
- Why this job: Be a key part of maintaining a safe atmosphere in a luxury environment.
- Qualifications: Must have SIA Door Supervisor licence and experience in hotel security.
The predicted salary is between 25000 - 30000 £ per year.
We are currently recruiting for a Duty Security Officer to join the 5 Star May Fair Hotel.
Role Overview
As a Duty Security Officer, you will be a visible, reassuring presence throughout the hotel. You will protect the wellbeing of guests and staff, respond swiftly to incidents, and ensure that all security procedures are followed to the highest standard. You will work closely with Front of House and the Management team to maintain a safe, welcoming atmosphere befitting a luxury establishment.
Responsibilities
- Maintain constant awareness of hotel activity, ensuring the safety and security of all guests, employees, and assets
- Conduct regular patrols of guest floors, public areas, back of house spaces, and perimeter zones
- Respond promptly and professionally to incidents, emergencies, and guest concerns
- Monitor CCTV, access control systems, and alarm panels in accordance with hotel protocols
- Support the management of lost property, incident reporting, and daily security logs
- Assist with VIP arrivals, high profile events, and crowd management when required
- Enforce hotel policies while delivering exceptional guest service
- Liaise with external emergency services when necessary
Qualifications
- Previous experience in hotel security, corporate security, or a similar guest facing role
- A valid SIA Door Supervisor or Security Guarding licence
- Strong communication skills and a confident, approachable manner
- The ability to remain composed under pressure and handle sensitive situations with discretion
- Excellent observational skills and a proactive mindset
- Flexibility to work shifts, including nights, weekends, and bank holidays
Company Benefits
- Competitive salary
- 28 days Holiday per annum including Bank Holidays increasing with long service
- Complimentary hot meals, salad bar and unlimited beverages provided daily
- Recommend a Friend Scheme of up to £500 per friend recommended
- Annual complimentary night stays within our hotels
- Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
- Access to a discount platform for all of the most popular stores and outlets
- Auto enrolment into our company pension scheme
- Regular social events across all hotels
- Annual company recognition events held in January each year
- Wellbeing champions across all of our hotels
- Access to our company doctor for medical appointments and occupational health support
- Access for all hosts to our online learning platform Edwardian Academy
- Opportunities for promotion and a wide range of training programs to support your development
Eligibility
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Duty Security Officer employer: Job Search Place Limited
The May Fair Hotel offers competitive salaries and extensive benefits like annual complimentary stays. Located in London, it prides itself on exceptional guest service and a supportive team culture with regular social events.
