Duty Manager - Lead Hotel Team & Guest Experience

Duty Manager - Lead Hotel Team & Guest Experience

Full-Time 28800 - 28800 £ / year (est.) No working from home possible
Job Search Place Limited

At a Glance

  • Tasks: Lead a dynamic hotel team and ensure guests have an unforgettable experience.
  • Company: Join the vibrant Premier Inn team in Derby City Centre.
  • Benefits: Enjoy discounts, a pension scheme, and a clear career path from day one.
  • Other info: Immediate start with a supportive environment and great growth opportunities.
  • Why this job: Make a real difference in guest experiences while developing your leadership skills.
  • Qualifications: Previous leadership experience and a passion for hospitality.

The predicted salary is between 28800 - 28800 £ per year.

Come and be a Duty Manager at Derby City Centre (Riverlights) Premier Inn.

Pay rate: up to £13.86 per hour (day shift).

Hours: 32 hours per week.

Immediate start - with all leadership experience relevant.

Responsibilities

What you'll do: Join our team as a Duty Manager, applying proven leadership skills to manage a reliable, high performing team ensuring the smooth operation of the hotel, maintaining health & safety standards, and creating exceptional guest experiences.

Benefits
  • Training and support from day one with a simple administration system and clear career path.
  • Whitbread Benefits Card: up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
  • Pension and saving schemes: company pension and save as you earn scheme.
  • Discounts on shops, utility bills, travel, cinema, supermarkets, and more.

Duty Manager - Lead Hotel Team & Guest Experience employer: Job Search Place Limited

Join the vibrant team at Derby City Centre (Riverlights) Premier Inn, where we prioritise exceptional guest experiences and employee growth. With comprehensive training from day one, a clear career path, and generous benefits including discounts on accommodation and meals, we foster a supportive work culture that values leadership and teamwork. Experience the unique advantage of working in a dynamic city centre location, where your contributions directly enhance our guests' stays.

Job Search Place Limited

Contact Details:

Job Search Place Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Duty Manager - Lead Hotel Team & Guest Experience

Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Duty Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.

Tip Number 2

Prepare for those interviews by practising common questions related to team leadership and guest experience. We recommend role-playing with a friend or using online resources to get comfortable with your responses.

Tip Number 3

Showcase your leadership skills during the interview! Share specific examples of how you've successfully managed teams and improved guest experiences in the past. This will help you stand out as a strong candidate.

Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Duty Manager - Lead Hotel Team & Guest Experience

Leadership Skills
Team Management
Health & Safety Standards
Guest Experience Management
Operational Management
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Show Off Your Leadership Skills:Make sure to highlight your leadership experience in your application. We want to see how you've managed teams and created great guest experiences in the past!

Tailor Your Application:Don’t just send a generic application! Take a moment to tailor your CV and cover letter to match the job description. We love seeing how you connect your skills to what we’re looking for.

Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so make sure your key points stand out without any fluff!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates!

How to prepare for a job interview at Job Search Place Limited

Know Your Hotel Operations

Familiarise yourself with the day-to-day operations of a hotel, especially in guest services and team management. Be ready to discuss how you would handle specific scenarios, like managing a busy check-in or resolving guest complaints.

Showcase Your Leadership Skills

Prepare examples from your past experiences where you've successfully led a team. Highlight your ability to motivate staff, maintain high standards, and ensure a smooth operation, as these are key for a Duty Manager role.

Understand Health & Safety Standards

Brush up on health and safety regulations relevant to the hospitality industry. Be prepared to explain how you would implement these standards in your daily operations to ensure guest and staff safety.

Emphasise Guest Experience

Think about what exceptional guest experience means to you. Prepare to share ideas on how you would enhance guest satisfaction and create memorable stays, as this is crucial for the role at Premier Inn.