Duty Manager - Lead a high-performing hotel team

Duty Manager - Lead a high-performing hotel team

Full-Time 27000 - 29000 £ / year (est.) No working from home possible
Job Search Place Limited

At a Glance

  • Tasks: Lead a high-performing hotel team to ensure an exceptional guest experience.
  • Company: Join the Margate Premier Inn, part of the renowned Whitbread family.
  • Benefits: Earn up to £13.86 per hour with fantastic discounts and career growth opportunities.
  • Other info: Immediate start with comprehensive training and support.
  • Why this job: Make a real impact in hospitality while developing your management skills.
  • Qualifications: Experience in leading teams, preferably in retail or customer service.

The predicted salary is between 27000 - 29000 £ per year.

We're currently recruiting in our Margate Premier Inn. Working 37.5 hours per week, paying up to £13.86 per hour. Come and be a Duty Manager at Margate Premier Inn. Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant.

If you've got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management. We're looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others. Immediate start - with all leadership experience relevant.

PAY RATE: Up to £13.86 per hour (day shift)

HOURS: 37.5 hours a week

Why you'll love it here:

  • Training and support: At Premier Inn we do careers worth staying for, so from day one, you'll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there's a clear career path within our business to help you grow.
  • Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
  • Pension and saving schemes: Take advantage of our company pension and save‑as‑you‑earn scheme.
  • Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.

What you'll do:

Join our team at Margate Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high‑performing team that ensures the smooth running of our hotel. If you've led a team in a retail environment, you'll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.

Duty Manager - Lead a high-performing hotel team employer: Job Search Place Limited

At Margate Premier Inn, we pride ourselves on being an excellent employer, offering a supportive work culture where every team member is valued and encouraged to grow. With comprehensive training, clear career progression, and fantastic benefits like discounts on accommodation and meals, we ensure our Duty Managers thrive in a rewarding environment that prioritises both personal and professional development.

Job Search Place Limited

Contact Details:

Job Search Place Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Duty Manager - Lead a high-performing hotel team

Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Duty Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.

Tip Number 2

Prepare for those interviews! Research the Margate Premier Inn and think about how your leadership experience aligns with their values. Be ready to share specific examples of how you've inspired teams and delivered outstanding customer experiences.

Tip Number 3

Show off your personality! When you apply through our website, make sure your application reflects who you are. A bit of charm and enthusiasm can go a long way in making you stand out from the crowd.

Tip Number 4

Follow up after your application! A quick email thanking them for the opportunity and expressing your excitement about the role can keep you fresh in their minds. It shows you're genuinely interested and proactive!

We think you need these skills to ace Duty Manager - Lead a high-performing hotel team

Leadership Skills
Customer Service Excellence
Communication Skills
Organisational Skills
Health & Safety Management
Team Management
Problem-Solving Skills

Some tips for your application 🫡

Show Off Your Leadership Skills:Make sure to highlight any experience you have in leading teams, whether it's in retail or other roles. We want to see how you've inspired others and created a positive environment!

Tailor Your Application:Take a moment to customise your application for the Duty Manager role. Use keywords from the job description to show us that you understand what we're looking for and how you fit the bill.

Be Personable:We love a friendly vibe! When writing your application, let your personality shine through. Show us that you’re not just about the skills but also about creating a welcoming atmosphere for our guests.

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it makes the whole process smoother for everyone involved.

How to prepare for a job interview at Job Search Place Limited

Know the Hotel Inside Out

Before your interview, make sure you research Margate Premier Inn thoroughly. Familiarise yourself with their values, services, and any recent news. This will show that you're genuinely interested in the role and can help you tailor your answers to align with their expectations.

Showcase Your Leadership Experience

Prepare specific examples from your past roles where you've successfully led a team. Highlight situations where you inspired others or improved customer experiences. This will demonstrate your capability to manage a high-performing team effectively.

Emphasise Customer Service Skills

As a Duty Manager, delivering outstanding customer experience is key. Be ready to discuss how you've handled difficult situations with customers in the past and what strategies you used to ensure their satisfaction. This will illustrate your commitment to excellent service.

Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.