At a Glance
- Tasks: Supervise front of house areas and deliver top-notch customer service.
- Company: Join The Hotel Folk at The Crown, a vibrant hospitality team.
- Benefits: Enjoy tips sharing, free golf, and 28 days annual leave.
- Other info: Flexible hours, including weekends, in a fun work environment.
- Why this job: Lead a dynamic team and create memorable experiences for guests.
- Qualifications: Minimum 2 years' experience in hospitality and a passion for service.
The predicted salary is between 24000 - 30000 £ per year.
The Hotel Folk is looking for a Duty Manager to join their team at The Crown at Woodbridge. You will be responsible for supervising front of house areas and ensuring a high level of customer service.
The role requires a minimum of 2 years' experience and offers variable hours, including weekends. Benefits include tips sharing, free golf, and 28 days of annual leave. Candidates must be 18+ and eligible to work in the UK.
Duty Manager: Front of House Leader & Events employer: Job Search Place Limited
The Hotel Folk is an exceptional employer, offering a vibrant work culture at The Crown at Woodbridge where teamwork and customer service excellence are at the forefront. With benefits such as tips sharing, free golf, and generous annual leave, employees enjoy a rewarding work-life balance while having ample opportunities for personal and professional growth in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager: Front of House Leader & Events
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Duty Manager role. You never know who might have the inside scoop on openings at places like The Crown at Woodbridge.
✨Tip Number 2
Prepare for those interviews! Brush up on your customer service skills and be ready to share examples of how you've handled tricky situations in the past. Show them you can keep things running smoothly, even when the pressure's on.
✨Tip Number 3
Don’t just apply anywhere—focus on places that excite you! Check out our website for openings at The Hotel Folk and tailor your approach to show why you’d be a perfect fit for their team. Passion goes a long way!
✨Tip Number 4
Follow up after your interviews! A quick thank-you email can set you apart from other candidates. It shows you're genuinely interested in the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Duty Manager: Front of House Leader & Events
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your experience. A bit of humour or a personal touch can make your application stand out.
Tailor Your Experience:Make sure to highlight your relevant experience in customer service and front of house roles. We’re looking for someone with at least 2 years under their belt, so don’t be shy about showcasing your skills!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that get straight to the heart of why you’d be a great fit for us at The Crown at Woodbridge.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role!
How to prepare for a job interview at Job Search Place Limited
✨Know the Hotel Inside Out
Before your interview, make sure you research The Crown at Woodbridge thoroughly. Familiarise yourself with their services, customer reviews, and any recent news. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your Customer Service Skills
As a Duty Manager, exceptional customer service is key. Prepare examples from your past experience where you went above and beyond for guests. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your problem-solving abilities.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess how you would handle specific situations in a front of house role. Think about common challenges in hospitality, like dealing with difficult customers or managing busy periods, and prepare your strategies for these scenarios.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. A polished appearance reflects your understanding of the hospitality industry and shows that you take the opportunity seriously. Remember, you're aiming to be a leader in front of house!
