At a Glance
- Tasks: Lead the team to smash sales targets and ensure top-notch customer service.
- Company: Join Smyths Toys, a leading retailer in children's toys with a fun culture.
- Benefits: Enjoy a competitive salary, bonuses, discounts, and generous leave.
- Other info: Great opportunities for career progression and a supportive team atmosphere.
- Why this job: Be a retail superhero and grow your management career in an exciting environment.
- Qualifications: Proven retail management experience and strong leadership skills.
The predicted salary is between 31000 - 35000 £ per year.
Smyths Toys is one of the world's largest specialty retailers of children's toys. We operate both online and via our physical retail stores, with hundreds of stores spread across Europe and the UK. We source our product range from an extensive array of UK, European, and international suppliers.
About the Role
We are looking to recruit a Duty Manager for our store in Derby. Are you our next superhero and looking to progress your retail management career? If so, we would like to hear from you. At this very exciting time of business growth, come and join us on our journey.
Salary: £31,000+ depending on experience
Responsibilities
- Deliver, maximise and exceed sales targets in store
- Maintain availability of all products on the Shop Floor
- Ensure the team's familiarity with all products in all departments
- Make sure all customer purchases are carried out in accordance with Company guidelines
- Customer Service
- Ensure that all customer queries are dealt with promptly and effectively
- Achieve and maintain company standards on housekeeping, floor presentation and space planning
- Participate in weekly stock takes - identify and report abnormal counts to the Store Manager
- Staffing/Operations
- Ensure staffing levels match the business needs or events in-store
- Prepare, monitor and action daily task board
- Actively drive the team's knowledge of Top Sellers and Department Stock Loss
- Assist Store Manager with all staffing issues, i.e. training and performance reviews
- Cash handling/Security/daily spot checks on all tills
- Ensure that company cash/stock handling procedures are adhered to at all times
- Responsible for the opening and closing of the Store
The Ideal Candidate
- Have a proven track record as a Retail Manager in a fast-paced retail environment
- Be able to demonstrate a high level of operational, leadership, planning, organisational, interpersonal and communication skills
- Be target driven and customer service orientated
- Be highly motivated and ambitious
- Be a self-starter with a can-do attitude
An attractive competitive salary and bonus package
A benefits package inclusive of:
- 4 weeks annual leave rising according to length of service
- Defined Contribution Pension Scheme
- Life Assurance Cover
- Employee Assistance Programme
- In-store discount
- Company Maternity and Paternity Payments
- Special Life-Event Gifts
- Length of Service Awards
Smyths Toys is an Equal Opportunities Employer
Duty Manager - Derby employer: Job Search Place Limited
Smyths Toys is an exceptional employer, offering a vibrant work culture that fosters growth and development for its employees. As a Duty Manager in Derby, you will benefit from a competitive salary, comprehensive benefits package, and opportunities for career advancement within one of the largest specialty retailers of children's toys. Join us in a dynamic environment where your contributions are valued, and enjoy perks such as in-store discounts and life-event gifts, all while being part of a team dedicated to delivering outstanding customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager - Derby
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might have connections in the retail industry. A personal recommendation can go a long way in landing that Duty Manager role at Smyths Toys.
✨Tip Number 2
Prepare for the interview by researching Smyths Toys and understanding their product range. Show us you’re passionate about toys and customer service – it’ll make you stand out as a candidate who truly gets what we’re all about!
✨Tip Number 3
Practice your answers to common interview questions, especially those related to leadership and sales targets. We want to see how you’ve exceeded expectations in past roles, so come ready with examples that showcase your skills.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in our minds and show us you’re genuinely interested in joining the Smyths Toys team. Plus, it’s just good manners!
We think you need these skills to ace Duty Manager - Derby
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Duty Manager role. Highlight your retail management experience and any achievements that show you can deliver on sales targets and customer service. We want to see how you can be our next superhero!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about working at Smyths Toys and how your skills align with our needs. Keep it engaging and personal – we love a bit of personality!
Showcase Your Leadership Skills:As a Duty Manager, you'll need to lead a team effectively. In your application, share examples of how you've motivated and developed staff in previous roles. We’re looking for someone who can inspire others and drive results!
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your details directly and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Stuff
Before the interview, make sure you’re familiar with Smyths Toys and their product range. Research their best-sellers and understand what makes them stand out in the market. This will show your genuine interest and help you answer questions confidently.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved sales. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Customer Service is Key
Smyths Toys values excellent customer service, so be ready to discuss how you’ve handled customer queries or complaints in the past. Think of specific instances where you went above and beyond to ensure customer satisfaction.
✨Prepare Questions
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful questions about the company culture, team dynamics, or growth opportunities within Smyths Toys. This shows your enthusiasm for the role and helps you assess if it’s the right fit for you.
