At a Glance
- Tasks: Lead a vibrant team, manage store operations, and ensure top-notch customer service.
- Company: Join KAUAI, part of the Virgin Active brand, passionate about health and wellbeing.
- Benefits: Enjoy 30 days annual leave, pension fund, and 50% discount on meals.
- Other info: Dynamic role with opportunities for personal growth and a complimentary Virgin Active membership.
- Why this job: Be a leader in a health-focused environment and make a real difference.
- Qualifications: Three years of experience, food hygiene certification, and espresso machine knowledge preferred.
The predicted salary is between 25000 - 30000 £ per year.
KAUAI, part of the Virgin Active brand, is passionate about health and wellbeing, delivering the very best in food and nutrition. We serve high-quality ingredients that are, where possible, free of GMOs and have no additives, preservatives, artificial colourants, or flavourants. We make health and healthy eating habits accessible and exciting.
What qualities does a Store Manager need to join KAUAI?
- A friendly, calm, and approachable nature with the ability to act quickly and effectively.
- Excellent attention to detail - nothing gets by without you noticing!
- Consistently acting in a safe manner, knowing the importance of completing safety checks and recording them accurately.
- Confident in your own ability to act as a leader and an ambassador of the KAUAI brand.
- Performs well under pressure in an organised manner.
- Acts as a member of one team with one goal.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Manage the overall operations of the store and staff to ensure Operational Excellence.
- Plan and prepare work schedules and assign crew members to specific duties.
- Ensure store staff are trained and competent in assigned areas, implementing correct procedures to be followed.
- Direct compliance of crew with established company policies and procedures.
- Address gaps/concerns identified through store audit.
- Maintain appropriate staffing levels.
- Provide leadership, coaching, development, and motivation to crew members.
- Be a people's person with good customer service ability.
- Timeously complete management tasks and checks.
- Maintain appropriate stock levels through ordering, receiving, and rotation processes.
- Ensure correct portioning standards are followed for all products and services.
- Perform regular stock-take procedures and readily address variances.
- Execute sales promotion activities and direct crew members for merchandise displays.
- Manage controllable costs against set budgets for the store.
- Monitor expenditure of all costs within the store, ensuring all budgets are adhered to.
- Recruit and interview all General Crew and Cashiers in line with KAUAI recruitment processes and KAUAI ambassador criteria, with assistance from HR.
- Address complaints and resolve problems.
QUALIFICATION/EXPERIENCE
- Three years related experience and/or training.
- Espresso Machine knowledge handy.
- Knowledge of food preparation.
- Food Hygiene Certification.
OUR PERKS
- 30 days annual leave.
- Pension fund.
- 50% discount on Kauai meals while on duty.
- Complimentary Virgin Active membership for yourself.
Duty Manager employer: Job Search Place Limited
At KAUAI, part of the Virgin Active brand, we pride ourselves on fostering a vibrant work culture that prioritises health and wellbeing. As a Duty Manager, you will enjoy a supportive environment with ample opportunities for personal and professional growth, alongside attractive benefits such as 30 days of annual leave, a pension fund, and a generous discount on meals. Join us in our mission to make healthy eating exciting and accessible, while being part of a dedicated team that values leadership and customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Get to know the KAUAI brand inside out! Familiarise yourself with their values and mission around health and nutrition. When you walk into that interview, show them you’re not just another candidate but someone who truly resonates with what they stand for.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experiences where you’ve led a team or resolved conflicts. Being able to demonstrate your ability to motivate and guide others will set you apart as a strong candidate for the Duty Manager role.
✨Tip Number 3
Don’t forget to showcase your attention to detail! Whether it’s through discussing how you’ve managed stock levels or ensured compliance with safety checks, make sure you highlight your knack for spotting the little things that matter in a busy environment.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s get you on board with KAUAI!
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Show Your Passion for Health and Wellbeing:When you're writing your application, let your enthusiasm for health and nutrition shine through. We want to see that you share our values and are excited about making healthy eating accessible and fun!
Highlight Your Leadership Skills:As a Duty Manager, you'll be leading a team, so make sure to showcase your leadership experience. Share examples of how you've motivated and developed others in previous roles – we love a good team player!
Attention to Detail is Key:We’re all about quality at KAUAI, so don’t forget to demonstrate your attention to detail in your application. Whether it’s about food preparation or safety checks, show us that you can spot the little things that matter.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join the KAUAI family!
How to prepare for a job interview at Job Search Place Limited
✨Know Your KAUAI
Before the interview, dive deep into KAUAI's mission and values. Understand their commitment to health and nutrition, and be ready to discuss how your personal values align with theirs. This shows genuine interest and helps you stand out.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved operations. Be specific about your role and the outcomes.
✨Attention to Detail is Key
Given the emphasis on operational excellence, be prepared to discuss how you ensure attention to detail in your work. Bring up instances where your meticulous nature has positively impacted a project or task, especially in food preparation or safety checks.
✨Practice Customer Service Scenarios
Since KAUAI values excellent customer service, think of common customer service scenarios you might face as a Duty Manager. Practice your responses to potential complaints or issues, highlighting your calm and approachable nature while resolving them.
