At a Glance
- Tasks: Lead hotel operations, ensuring guest satisfaction and high standards across all areas.
- Company: Join Welcome Break Days Inn, where hospitality meets excellence.
- Benefits: Enjoy flexible hours, meal allowances, discounts, and career progression opportunities.
- Other info: Dynamic role with clear career paths and supportive team culture.
- Why this job: Make a real impact on guest experiences while developing your leadership skills.
- Qualifications: Experience in hotel management or multi-team hospitality operations required.
The predicted salary is between 25000 - 30000 £ per year.
Ready to lead a hotel where great standards and a warm welcome come as standard? As a Hotel Manager at our Welcome Break Days Inn hotel, you'll take full ownership of the hotel operation, driving guest satisfaction, leading your teams, and ensuring every room, corridor, and touchpoint feels clean, comfortable, and well looked after.
You'll lead the day to day running of the hotel, including reception, housekeeping, and maintenance. From check in standards and room readiness to repairs, supplier support, and stock control, you'll set expectations, plan effectively, and keep everything running smoothly, especially at peak times.
You'll be responsible for guest scores, safety, and compliance, ensuring the hotel is audit ready, the team is trained, and standards are consistently met. You'll manage escalations confidently, solve problems quickly, and make each shift supported by clear communication and strong leadership.
You'll balance great hospitality with great results, keeping costs controlled, schedules smart, and standards high, while creating a culture where people feel proud of the hotel they run. You'll develop and coach your team, build capability across shifts, and use clear routines to deliver reliable standards every day. You'll also work closely with wider site teams and support functions to keep the hotel performing, driving occupancy, controlling spend, and ensuring guests would happily return.
This role could be a great fit if you:
- Have experience managing a hotel or leading a multi team hospitality operation
- Know how to deliver brilliant standards across reception, housekeeping, and maintenance
- Lead from the front, handle issues calmly, and keep the guest experience on track
- Are confident managing budgets, rotas, compliance, and performance (occupancy, costs, and guest scores)
- Enjoy building strong teams and taking full ownership of results
If you're looking for a role where you can take real ownership, set the standard, and make a genuine impact on every guest stay, we'd love to hear from you.
What you'll get as a Hotel Manager at Welcome Break:
- £10 meal allowance every shift, rewarding salary and annual bonus scheme
- Flexible working patterns that fit your lifestyle
- 50% off onsite brands (including KFC, Burger King, Starbucks & Pizza Express) extending to family and friends
- Welcome Break discounts - savings at hundreds of retailers
- Incentive schemes to reward great performance
- Clear career progression from Site Manager roles in Operations or specialised Head Office roles out in the field
- Apprenticeship programmes to learn and earn simultaneously
- Holiday allowance that grows with service
- Cycle to Work scheme
- Free onsite parking
- Uniform provided
Hotel Operations Leader: Flexible Hours & Guest Experience in Dursley employer: Job Search Place Limited
At Welcome Break, we pride ourselves on creating a vibrant work environment where hospitality meets excellence. As a Hotel Operations Leader, you'll enjoy flexible working hours, a competitive salary, and a range of benefits including a generous meal allowance and discounts at popular brands. With clear pathways for career progression and a culture that values teamwork and guest satisfaction, this is an exceptional opportunity to make a meaningful impact in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Operations Leader: Flexible Hours & Guest Experience in Dursley
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Hotel Operations Leader role. You never know who might have the inside scoop on an opening or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to hotel management. Think about how you would handle guest complaints or manage peak times. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've successfully led teams, improved guest satisfaction, or managed budgets. This will help you stand out as a candidate who can take full ownership of the hotel operations.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand. So, get your application in and let’s make great hospitality happen together!
We think you need these skills to ace Hotel Operations Leader: Flexible Hours & Guest Experience in Dursley
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share specific examples of how you've created memorable guest experiences or led teams to success. We want to see that you genuinely care about making every stay special!
Tailor Your Application:Make sure to customise your application to match the job description. Highlight your experience in hotel management and how it aligns with our values at Welcome Break. We appreciate when candidates take the time to connect their skills with what we’re looking for.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to understand your qualifications and experiences without having to sift through unnecessary fluff. Remember, clarity is key!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company culture right there!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Hotel Operations
Familiarise yourself with the key aspects of hotel operations, especially in reception, housekeeping, and maintenance. Be ready to discuss how you would ensure high standards and guest satisfaction, as this role is all about creating a welcoming environment.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Highlight your ability to manage conflicts, train staff, and maintain clear communication. This will demonstrate that you can lead from the front and keep everything running smoothly.
✨Understand Budget Management
Brush up on your knowledge of budget management and cost control. Be prepared to discuss how you would handle occupancy rates, manage supplier relationships, and ensure compliance while keeping costs in check. This shows you're ready to take ownership of results.
✨Emphasise Guest Experience
Think about ways to enhance the guest experience and be ready to share your ideas. Discuss how you would handle guest feedback and ensure that every stay is memorable. This role is all about making guests feel valued and ensuring they want to return.
