At a Glance
- Tasks: Lead hotel operations, ensuring guest satisfaction and high standards across all departments.
- Company: Join the vibrant Welcome Break Days Inn team with a focus on hospitality.
- Benefits: Enjoy a £10 meal allowance, flexible hours, and discounts at popular brands.
- Other info: Clear career progression opportunities and apprenticeship programmes available.
- Why this job: Make a real impact on guest experiences while developing your leadership skills.
- Qualifications: Experience in hotel management or multi-team hospitality operations is essential.
The predicted salary is between 30000 - 40000 £ per year.
Ready to lead a hotel where great standards and a warm welcome come as standard? As a Hotel Manager at our Welcome Break Days Inn hotel, you'll take full ownership of the hotel operation, driving guest satisfaction, leading your teams, and ensuring every room, corridor, and touchpoint feels clean, comfortable, and well looked after.
You'll lead the day to day running of the hotel, including reception, housekeeping, and maintenance. From check in standards and room readiness to repairs, supplier support, and stock control, you'll set expectations, plan effectively, and keep everything running smoothly, especially at peak times.
You'll be responsible for guest scores, safety, and compliance, ensuring the hotel is audit ready, the team is trained, and standards are consistently met. You'll manage escalations confidently, solve problems quickly, and make each shift supported by clear communication and strong leadership.
You'll balance great hospitality with great results, keeping costs controlled, schedules smart, and standards high, while creating a culture where people feel proud of the hotel they run. You'll develop and coach your team, build capability across shifts, and use clear routines to deliver reliable standards every day. You'll also work closely with wider site teams and support functions to keep the hotel performing, driving occupancy, controlling spend, and ensuring guests would happily return.
This role could be a great fit if you:
- Have experience managing a hotel or leading a multi team hospitality operation
- Know how to deliver brilliant standards across reception, housekeeping, and maintenance
- Lead from the front, handle issues calmly, and keep the guest experience on track
- Are confident managing budgets, rotas, compliance, and performance (occupancy, costs, and guest scores)
- Enjoy building strong teams and taking full ownership of results
If you're looking for a role where you can take real ownership, set the standard, and make a genuine impact on every guest stay, we'd love to hear from you.
What you'll get as a Hotel Manager at Welcome Break:
- £10 meal allowance every shift, rewarding salary and annual bonus scheme
- Flexible working patterns that fit your lifestyle
- 50% off onsite brands (including KFC, Burger King, Starbucks & Pizza Express) extending to family and friends
- Welcome Break discounts - savings at hundreds of retailers
- Incentive schemes to reward great performance
- Clear career progression from Site Manager roles in Operations or specialised Head Office roles out in the field
- Apprenticeship programmes to learn and earn simultaneously
- Holiday allowance that grows with service
- Cycle to Work scheme
- Free onsite parking
- Uniform provided
Hotel Manager in Dursley employer: Job Search Place Limited
At Welcome Break, we pride ourselves on creating a vibrant and supportive work environment for our Hotel Managers. With a focus on employee growth, we offer clear career progression opportunities, flexible working patterns, and a range of benefits including generous discounts and a meal allowance. Join us in fostering a culture of excellence where your leadership can truly shine and make a meaningful impact on guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Manager in Dursley
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Hotel Manager role. You never know who might have the inside scoop on an opening or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the hotel and its values. Show us that you understand what makes their guest experience special and how you can contribute to maintaining those high standards. Tailor your answers to reflect their priorities!
✨Tip Number 3
Practice your leadership skills! Think of examples from your past experiences where you've successfully managed teams, resolved conflicts, or improved guest satisfaction. We want to see how you lead from the front and keep everything running smoothly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Hotel Manager in Dursley
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share specific experiences where you’ve gone above and beyond to ensure guest satisfaction, as this will resonate with us at StudySmarter.
Be Clear and Concise:Keep your application straightforward and to the point. Use bullet points for key achievements and responsibilities in your previous roles, making it easy for us to see how you fit the Hotel Manager role.
Tailor Your Application:Make sure to customise your application to reflect the job description. Highlight your experience in managing teams and driving results, as we’re looking for someone who can lead from the front and maintain high standards.
Apply Through Our Website:We encourage you to apply directly through our website. This way, you’ll ensure your application gets to the right place and stands out to us. Plus, it’s super easy and quick!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Hotel Operations
Familiarise yourself with the day-to-day operations of a hotel, especially in areas like reception, housekeeping, and maintenance. Be ready to discuss how you would handle peak times and ensure everything runs smoothly, as this will show your understanding of the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've led teams in the past, particularly in high-pressure situations. Highlight your ability to communicate clearly and manage escalations calmly, as strong leadership is key to maintaining guest satisfaction.
✨Understand Budget Management
Brush up on your knowledge of managing budgets, rotas, and compliance. Be prepared to discuss how you would control costs while maintaining high standards, as this is crucial for the hotel's success.
✨Emphasise Guest Experience
Think about ways you've improved guest satisfaction in previous roles. Be ready to share specific strategies or initiatives you've implemented that led to positive guest feedback, as this will demonstrate your commitment to creating a welcoming environment.
