At a Glance
- Tasks: Lead a dynamic team to create an amazing customer experience and drive sales.
- Company: Join IKEA, a company dedicated to making a positive impact in the world.
- Benefits: Enjoy a competitive salary, flexible hours, and fantastic employee discounts.
- Other info: Start your journey with us on 1st September 2026 and grow your career!
- Why this job: Be part of a diverse team that values your unique perspective and contributions.
- Qualifications: Five years of leadership experience with a focus on teamwork and customer satisfaction.
The predicted salary is between 41313 - 41313 £ per year.
\"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.\"
A job at IKEA is so much more than home furnishings.
Together, we work to make a better everyday life for the many.
It's the perfect fit if you want to contribute, grow, and share.
Join the team and start a better life for yourself.
Role Overview
IKEA's Planning & Order Point in Dundee is looking for a Store Manager ready to take full command of the unit-an accomplished, commercially driven leader with the confidence, vision, and business acumen to inspire a high performing team, elevate results, and steer the entire operation with clarity, authenticity, and accountability.
Qualifications
- At least five years of proven experience leading teams, driving sales goals, and managing budgets.
- Business mindful, customer focused, and co worker focused with a strong collaborative team building mindset.
- Strong ability to build trust and communicate clearly with diverse stakeholders.
- Strategic and operational skills, balancing efficiency, inspiration, and profitability.
- Experience creating targeted plans and budgets, and administering them effectively.
- Solid understanding of market intelligence data and insights.
- Committed to a customer first mindset that drives the team's focus on customer experience.
Responsibilities
- Lead the Planning & Order Point in full compliance with internal regulations, external laws, and safety, security, and environmental standards.
- Monitor and analyse staff costs to maintain optimal staffing levels and meet budget targets.
- Promote a positive customer experience by fostering trust and emotional connections between co workers and customers.
- Collaborate with the main store to ensure the Planning & Order Point remains locally relevant through appropriate range presentation and communication.
- Analyse sales performance, develop action plans, and implement improvements.
- Support and develop co workers, recognising achievements and building succession.
Benefits
- Start date: 1st September 2026.
- Starting salary: £41,313 per annum, based on skills and experience.
- Hours: 39 hours per week, including evenings and alternate weekends.
- Flexible working arrangements may be discussed during the interview.
- 15 % IKEA discount and discount portal.
- Life Assurance of 4 times your pay, enhanced statutory pension contributions, and interest free loans.
- i Benefits - Rewards & discount portal.
- Free healthy meal option including salad bar, fruit, and hot/cold drinks.
We care for the people.
It takes the diversity of thought, background, and culture to make great ideas a reality.
We welcome candidates from all walks of life, including those with disabilities, to join us as valued members of the team.
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StudySmarter Expert Advice🤫
We think this is how you could land Store Manager - Dundee
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Job Search Place Limited, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Job Search Place Limited!
We think you need these skills to ace Store Manager - Dundee
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Job Search Place Limited, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Job Search Place Limited and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Job Search Place Limited that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Job Search Place Limited
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
