At a Glance
- Tasks: Engage with customers, resolve issues, and deliver exceptional service using your language skills.
- Company: Join Euro Auctions, the market leader in global industrial auctions.
- Benefits: Paid placement, exposure to global markets, and potential travel opportunities.
- Other info: Dynamic role with no two days the same, ideal for motivated individuals.
- Why this job: Make your placement count and gain valuable international business experience.
- Qualifications: Studying languages or related fields, with strong customer service skills.
The predicted salary is between 18000 - 25000 £ per year.
Euro Auctions conducts unreserved auctions of industrial plant, construction equipment and agricultural machinery on a global basis with sites in the UK, Europe, UAE, Australia, US and Canada. We are the market leader in Europe, holding more sales and selling more lots per sale than any other auction house.
Your placement year really matters especially when you are making your first career move. Euro Auctions gives you the chance to make an impact and make your placement really count. You will quickly become a respected member of the team and develop rounded business skills that will serve you regardless of where your future takes you.
This is an exciting opportunity for a highly motivated customer centric individual with a passion for languages. This position will include engaging and developing a relationship with customers and acting as an intermediary to resolve any issues they may have. As a Customer Service Advisor, you will deliver exceptional service by handling inquiries, resolving issues efficiently, and ensuring customer satisfaction. With a focus on quality and proactive support, you'll help maintain our high service standards and contribute to a positive customer experience, and get to use your language skills every day!
This role is ideal for someone studying languages, with a passion for delivering a high level of customer service to our diverse customer base. The successful candidate will have experience working in a fast paced office environment and be capable of taking control of all administration involved in running an auction. This is not a typical office job; no two days will be the same. While these opportunities are initially aimed at third year placement students, they are also open to fresh graduates eager to gain valuable international business experience.
The Requirements
- Studying towards a third level discipline preferably in Languages (other disciplines will be considered)
- The ability to work full time for 12-15 months.
- Exhibit flexibility and willingness to work extra hours during busy auction periods.
- Maintain a valid passport.
- Good level of data entry with proficiency in Outlook, Word, Excel, and Power Point.
- Highly organized and conscientious and keen to deliver a high level of Customer Service.
- Excellent interpersonal skills with ability to develop long term relationships with new and existing customers.
- Must be eligible to live, work and remain in the UK, within 1 hour's commute of the office you are applying to.
To exceed in this position, you will
- Be reliable, self motivated with good attention to detail and an exceptional work ethic.
- Possess exceptional interpersonal skills.
- Have a desire to exceed expectations.
Benefits
All placements are paid and offer exposure to global market, some offer the chance to travel to other sites.
Customer Service with Languages Placement / New Graduate 2026/27 - NI in Dromore employer: Job Search Place Limited
Euro Auctions is an exceptional employer that values the growth and development of its employees, particularly those in customer service roles. Located in Dromore, Co. Tyrone, we offer a dynamic work environment where new graduates can thrive, gain invaluable international business experience, and utilise their language skills daily. With a strong focus on employee engagement, competitive pay, and opportunities for travel, Euro Auctions ensures that your placement year is not just a job, but a meaningful step towards a rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service with Languages Placement / New Graduate 2026/27 - NI in Dromore
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with alumni. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your interview skills! Mock interviews with friends or family can help you feel more confident. Focus on showcasing your language skills and customer service experience, as these are key for the role.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can leave a lasting impression. It shows you're genuinely interested in the position and helps keep you on their radar.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are excited about joining us. Plus, it makes it easier for us to track your application and get back to you quickly.
We think you need these skills to ace Customer Service with Languages Placement / New Graduate 2026/27 - NI in Dromore
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the job description. Highlight any customer service roles or language skills you've got, as these are key for us at Euro Auctions!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for languages and customer service. Tell us why you want to join our team and how you can contribute to our success.
Show Off Your Personality:We love a bit of personality! Don’t be afraid to let your unique voice come through in your application. We’re looking for someone who’s not just qualified but also a great fit for our team culture.
Apply Through Our Website:To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s the best way to ensure we see your application and get you on board for this exciting opportunity!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Customer Service Basics
Brush up on the fundamentals of customer service. Understand what makes for great customer interactions and be ready to share examples from your past experiences. This will show that you’re not just passionate about languages, but also about delivering top-notch service.
✨Show Off Your Language Skills
Since this role involves using your language skills daily, be prepared to demonstrate your proficiency. You might be asked to converse in another language during the interview, so practice common customer service scenarios in that language to feel confident.
✨Research Euro Auctions
Get to know Euro Auctions and their business model. Understanding their auction process and how they engage with customers will help you tailor your answers and show that you’re genuinely interested in the company and its operations.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and what a typical day looks like. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
