At a Glance
- Tasks: Provide top-notch customer service and administrative support at our luxury care home.
- Company: Join Avery Healthcare, a leading provider of luxury elderly care homes in the UK.
- Benefits: Supportive environment, career growth opportunities, and a chance to make a real difference.
- Other info: Join a close-knit team that values respect, compassion, and exceptional care.
- Why this job: Be the friendly face that welcomes residents and families, making their day brighter.
- Qualifications: Excellent communication skills and a positive, welcoming attitude are essential.
The predicted salary is between 20000 - 25000 £ per year.
This is an opportunity to join Avery Healthcare, a leading provider of luxury elderly care homes in the UK, as a Receptionist at their Carrstone House Care Home in Downham Market. As the first point of contact, you will be responsible for offering professional, high‑quality customer service and providing a range of administrative support to the home.
Main duties of the job
- Offering professional, high‑quality customer service as the first point of contact within the home.
- Answering the telephone and responding to enquiries.
- Completing reception‑related administration and maintaining databases.
- Providing general administrative assistance as required by the General Manager.
- Maintaining the general tidiness of the reception area and liaising with Housekeeping to ensure standards are maintained.
About you
To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do. Our ideal candidate must:
- Have excellent communication skills both verbal and written.
- Have a positive, friendly, and welcoming attitude.
- Have previous exposure to problem‑solving and client complaints.
Please note this role will require:
- A DBS Disclosure check, the cost of which will be met by Avery Healthcare.
- Proof of eligibility to work in the UK.
This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.
Receptionist in Downham Market employer: Job Search Place Limited
Avery Healthcare is an exceptional employer, dedicated to creating a supportive and inspiring environment for its employees at Carrstone House Care Home in Downham Market. With a strong focus on employee growth and development, Avery offers meaningful career opportunities while fostering a culture of respect, compassion, and teamwork. Join us to make a positive impact on residents' lives every day, and experience the rewarding atmosphere that makes Avery a preferred choice for both residents and team members.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Downham Market
✨Tip Number 1
First things first, make sure you research Avery Healthcare and their values. Knowing what they stand for will help you connect with them during your interview. Plus, it shows you’re genuinely interested in being part of their team!
✨Tip Number 2
Practice your communication skills! As a Receptionist, you'll be the first point of contact, so being friendly and professional is key. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Don’t forget to prepare some questions for your interview. This not only shows your enthusiasm but also helps you figure out if Avery is the right fit for you. Think about what you want to know about the team and the work environment.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for joining the Avery family right from the start.
We think you need these skills to ace Receptionist in Downham Market
Some tips for your application 🫡
Show Your Personality:When writing your application, let your warm and friendly personality shine through. We want to see that you’re not just a list of qualifications but someone who genuinely cares about providing exceptional service.
Tailor Your Application:Make sure to tailor your application to the specific role at Avery Healthcare. Highlight your relevant experience and skills that align with the responsibilities of a Receptionist, like communication and problem-solving.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read and understand.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Carrstone House Care Home.
How to prepare for a job interview at Job Search Place Limited
✨Know the Company
Before your interview, take some time to research Avery Healthcare. Understand their values, mission, and what makes them a leading provider of luxury elderly care homes. This will help you align your answers with their ethos and show that you're genuinely interested in being part of their team.
✨Practice Your Communication Skills
As a Receptionist, excellent communication is key. Practice answering common interview questions clearly and confidently. You might even want to role-play with a friend to get comfortable with responding to enquiries and handling potential client complaints.
✨Showcase Your Customer Service Experience
Think of specific examples from your past roles where you provided exceptional customer service or resolved issues effectively. Be ready to share these stories during your interview to demonstrate your problem-solving skills and friendly attitude.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and how Avery supports its staff. This not only shows your interest but also helps you determine if this is the right fit for you.
