At a Glance
- Tasks: Welcome guests with a smile, assist with luggage, and ensure smooth arrivals and departures.
- Company: Join Starwood Hotels, a mission-driven luxury hotel brand focused on sustainability and community.
- Benefits: Enjoy competitive pay, health benefits, career growth, and professional development opportunities.
- Other info: Opportunities for advancement and recognition in a supportive, inclusive environment.
- Why this job: Be the face of hospitality and create memorable experiences for guests every day.
- Qualifications: Great customer service skills, a positive attitude, and a valid driver's license required.
The predicted salary is between 20000 - 25000 £ per year.
Grow with us. Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.
We’re looking for a Door Attendant who will be the warm, welcoming face of our hotel, creating memorable first and last impressions for every guest. As our welcome ambassador, you’ll bring professionalism, attentiveness, and genuine hospitality to each interaction, ensuring every arrival and departure is seamless and exceptional.
Inside Tip: Knowing a thing or two or three about the history of our property to share with your guests will set you up for success.
About the Role
As the first point of contact, you’ll set the tone for the guest experience the moment they arrive. From opening doors with a gracious smile to coordinating transportation and assisting with luggage, you’ll play a vital role in delivering smooth, thoughtful, and elevated service.
Key Responsibilities
- Provide a warm, genuine welcome to guests as they arrive at the hotel
- Open and close doors, ensuring an attentive and polished arrival and departure experience
- Offer valet parking services, safely and efficiently handling guest vehicles
- Assist with taxi arrangements and ensure timely transportation coordination
- Serve as the first point of contact for house car service, arranging guest pickups and drop offs
- Assist with guest luggage, providing courteous, prompt, and professional support
About You
- Excellent customer service and communication skills
- Professional appearance and a positive, engaging attitude
- Ability to respond to guest needs quickly, courteously, and confidently
- A strong sense of responsibility and a guest first mindset
- Valid Driver’s License
- Valid Security License
Why Choose Us
- Designed by Nature work environment
- Health & Wellness – Competitive Vision, and EAP program
- Retirement Planning
- Enhanced Holiday Benefit
- Career Advancement: We’re growing rapidly and with growth comes advancement opportunities (around the globe)!
- SH University – Offers eligible team members a chance to grow and flourish through professional development and certifications via our exclusive online learning platform.
- Team Member Recognition Program – Earn rewards and pay it forward while doing all the good you can!
Terms & Conditions apply to all benefits.
About Us
As a mission‑driven company, our purpose is our true north, guiding the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like‑minded travelers, and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group. Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.
Door Attendant employer: Job Search Place Limited
At Starwood Hotels, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued and empowered to grow. As a Door Attendant, you will not only be the welcoming face of our hotel but also benefit from competitive health and wellness programs, career advancement opportunities through SH University, and a strong commitment to sustainability. Join us in creating memorable experiences for our guests while enjoying a supportive environment that prioritises your professional development and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Door Attendant
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Job Search Place Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Job Search Place Limited
Don't be shy about reaching out to Job Search Place Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Door Attendant
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Job Search Place Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Job Search Place Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
