At a Glance
- Tasks: Provide top-notch reception and booking services in the Mammography Department.
- Company: Join Doncaster & Bassetlaw Teaching Hospitals, a leading NHS trust in Yorkshire.
- Benefits: Enjoy generous holidays, NHS pension, and extensive learning opportunities.
- Other info: Flexible working hours and a commitment to diversity and inclusion.
- Why this job: Make a real difference in patients' lives while working in a supportive team.
- Qualifications: GCSE English and Maths or NVQ Level 2; experience in an office or caring role preferred.
The predicted salary is between 23900 - 25600 £ per year.
A flexible approach to work is an essential part of the post, in line with the Medical Imaging Service Policy of promoting the extended working day/week to benefit our patients. The Mammography Department is fully committed to effective appraisal and any training and development will be actively encouraged and supported. Working with a team of highly committed staff, you will provide a first class and effective reception and booking service within the Mammography Department.
Main duties of the job:
- Provide administrative/reception service support to facilitate the patient pathway.
- Work flexibly across services to provide a booking service, process clinic changes, call centre cover, processing of referrals and undertake a range of general admin tasks.
- Build and maintain close working relationships across the clinical administrative teams, using Standard Operating Procedures (SOP's) to ensure functions of the role are carried out correctly and within given timescales.
- Ensure accurate data recording using the Patient Administration System (PAS) and E referral and other systems; and via the use of Patient Tracking Lists (PTLs) book outpatient/inpatient events in accordance with clinical instruction and national/local waiting time target dates.
About us:
DBTH is one of Yorkshire's leading acute trusts, serving a population of more than 440,000. Our services are based over three main hospital sites and several additional services employing over 7,000 colleagues. As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under represented groups including those with disabilities, members of our ethnic minorities and LGBTQ+ communities.
Benefits:
- Extensive range of learning opportunities
- NHS Pension Scheme
- Generous holiday entitlement in line with Terms & Conditions
- Comprehensive health and wellbeing support
- NHS Car Lease schemes and a range of salary sacrifice schemes
- Discounts on restaurants, getaways, shopping and finance through external providers
Person Specification:
Personal Attributes & Skills:
- Demonstrate good verbal and written communication skills with multi disciplinary team/patients/relatives
- Good team player
- Ability to deal with clients who have barriers to communication (language, deafness, learning difficulties)
- Able to maintain client confidentiality
- Ability to deal sensitively and compassionately with patients, some of whom may have received bad news
- Able to accommodate the demands of the post with flexible working as required and good attendance
- Work in a logical & methodical manner
- Able to work under pressure
Knowledge & Experience:
- Experience in an office environment
- Experience in a caring profession
- Experience of Trust PAS computer System
- Experience in a Medical Environment
- Experience of working for NHS
Qualifications & Training:
- GCSE English Language & Maths (Grade C or above) or equivalent or NVQ Level 2 qualification
Disclosure and Barring Service Check:
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Mammography and Breast Screening Receptionist in Doncaster employer: Job Search Place Limited
Doncaster & Bassetlaw Teaching Hospitals NHS FT is an exceptional employer, offering a supportive work environment that prioritises employee development and well-being. With a commitment to flexible working arrangements and a comprehensive range of benefits, including extensive learning opportunities and health support, staff are empowered to thrive in their roles while making a meaningful impact on patient care. Join a dedicated team within one of Yorkshire's leading acute trusts, where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Mammography and Breast Screening Receptionist in Doncaster
✨Tip Number 1
Network like a pro! Reach out to current or former employees at DBTH on LinkedIn. A friendly chat can give you insider info about the role and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to patient care and admin tasks. We recommend role-playing with a friend to boost your confidence and get comfortable with your answers.
✨Tip Number 3
Show off your flexibility! During interviews, highlight your ability to adapt to changing schedules and demands. This is key in a role that requires a flexible approach to work.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at DBTH.
We think you need these skills to ace Mammography and Breast Screening Receptionist in Doncaster
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of a Mammography and Breast Screening Receptionist. We want to see how you can contribute to our team and support our patients effectively.
Showcase Your Communication Skills:Since you'll be dealing with patients and a multidisciplinary team, it's crucial to demonstrate your verbal and written communication skills. Use clear and concise language in your application to reflect this ability.
Highlight Relevant Experience:If you've worked in an office or medical environment before, make sure to mention it! We love seeing candidates who have experience with patient administration systems or have been part of a caring profession.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Job Search Place Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Mammography and Breast Screening Receptionist. Familiarise yourself with the key duties mentioned in the job description, such as providing administrative support and maintaining patient confidentiality. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As this role involves interacting with patients and multidisciplinary teams, it's crucial to demonstrate your verbal and written communication skills. Prepare examples from your past experiences where you've effectively communicated, especially in challenging situations. This will highlight your ability to deal sensitively with patients, which is essential for this position.
✨Emphasise Flexibility and Teamwork
Given the flexible nature of the job, be ready to discuss how you've adapted to changing work environments in the past. Share instances where you've worked collaboratively within a team, especially in high-pressure situations. This will show that you can accommodate the demands of the post while contributing positively to the team dynamic.
✨Prepare Questions for Them
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about the training and development opportunities available, or how the team collaborates to ensure effective patient pathways. This not only shows your enthusiasm for the role but also helps you gauge if the workplace aligns with your career goals.
