At a Glance
- Tasks: Support customers with tech solutions and coordinate connectivity deployments.
- Company: A growing telecoms business focused on customer satisfaction.
- Benefits: Competitive salary, hands-on experience, and a dynamic work environment.
- Other info: Great opportunity for career growth in a supportive team.
- Why this job: Combine your love for tech with helping people in a varied role.
- Qualifications: Strong communication skills and a passion for technology.
The predicted salary is between 28000 - 28000 £ per year.
Do you enjoy working with technology but also like dealing with people? Are you highly organised and good at keeping multiple moving parts on track? Would you enjoy a varied role involving client support, connectivity deployments, hardware installs, and telecoms provisioning?
We are recruiting for a Digital Support Engineer to join a growing and highly customer‑focused telecoms and connectivity business. This is a varied, hands‑on role supporting the Digital Sales team once customer orders have been placed. You will help coordinate and deliver connectivity solutions including broadband, VoIP, Starlink, routers, and digital communications services. This role combines technical coordination, customer service, hardware deployment, and project support. It would suit somebody who enjoys technology, likes helping customers, and takes pride in being organised, responsive, and reliable.
Key Responsibilities- Deploying hardware including routers and Starlink equipment
- Provisioning broadband, VoIP, Ethernet, and connectivity services
- Supporting customer onboarding and installations
- Coordinating orders and delivery activity
- Carrying out site surveys
- Supporting customers via phone, email, and face‑to‑face meetings
- Working closely with the sales and technical teams
- Strong customer service and communication skills
- Highly organised with good attention to detail
- Technical interest in networking/connectivity/telecoms
- Comfortable speaking with clients face‑to‑face and over the phone
- Full UK driving licence
- A proactive and reliable approach
- Experience within telecoms, MSP, connectivity, networking, broadband, VoIP, or technical support would be highly beneficial
Digital Support Engineer employer: Job Search Place Limited
Join a dynamic and customer-centric telecoms and connectivity business in Goudhurst, where your passion for technology meets exceptional client service. We offer a supportive work culture that values organisation and responsiveness, alongside opportunities for professional growth in a hands-on role that combines technical expertise with customer interaction. Enjoy competitive benefits and the chance to be part of a team that is dedicated to delivering innovative connectivity solutions.
