At a Glance
- Tasks: Support clients in learning digital skills every Friday in Hull.
- Company: Refugee Council - Hull & East Yorkshire, dedicated to community support.
- Benefits: Training, online learning access, and opportunities for personal development.
- Other info: Flexible volunteering hours with a supportive team environment.
- Why this job: Make a real difference by empowering others with essential digital skills.
- Qualifications: No specific qualifications needed, just a passion for helping others.
Volunteering Opportunity: Refugee Council - Hull & East Yorkshire
We are looking for a volunteer to support our Digital IT Drop In. The group is held every Friday 10am - 11:30am in the Hull city centre area. The volunteer will support our Digital IT Drop In as part of our Hull Employment Service. This group supports clients to learn more about how to use their digital device.
The volunteer will prepare and deliver a simple schedule of topics, such as how to send an email or download a document. The first part of the session will be used to deliver a topic, and the last half an hour will be a drop in session so clients can ask for digital help. The volunteer will answer generic digital questions from clients and show them how to do things, if appropriate, but advocate for clients to do things themselves. Volunteers may also be asked to support one off Refugee Council or partner events.
The volunteer will work under the supervision of the Hull Employment Advisor whilst at the group, but may work alone at times, and will have the ongoing support of the Volunteer Coordinator. You may be a Community Group Volunteer on a regular basis or ad hoc, depending on your availability.
Responsibilities- Prepare a simple schedule of digital topics (e.g., how to send an email or download a document). Volunteers will be able to use an office computer or laptop to prepare this.
- Set up or set down the group or event (furniture or refreshments).
- Deliver the schedule of digital topics on a projector to the group.
- Answer generic digital questions from clients and show them how to do things, if appropriate, while advocating for clients to do things themselves.
- Take a register of attendees during the group and pass it to the Employment Advisor.
- Work with interpreters during the group to effectively communicate with clients if needed.
- Encourage clients to practice their English and improve their independence.
- Give a weekly reminder that clients should not share their passwords, credit or debit card details, or personal information with volunteers or staff.
- Adaptability
- Communication Skills
- Community Development
- Customer Service
- Decision Making
- English as a Secondary Language (ESL)
- Event Support
- General Administration
- Interpersonal Skills
- Leadership
- Problem Solving
- Self Awareness
- Teamwork
- Time Management
All volunteers are trained and inducted. Benefits include access to the online learning Hub, a Refugee Council email and IT account, information on internal vacancies, support and development, and team integration opportunities.
Contact Phone: Email:
Digital Skills Coach – Friday Drop-In Volunteer employer: Job Search Place Limited
The Refugee Council is an exceptional employer, offering a meaningful volunteering opportunity as a Digital Skills Coach in Hull. With a supportive work culture that prioritises community development and personal growth, volunteers receive comprehensive training and access to resources that enhance their skills while making a tangible difference in the lives of clients. This role not only fosters teamwork and adaptability but also provides unique opportunities for engagement with diverse communities in a vibrant city centre setting.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Skills Coach – Friday Drop-In Volunteer
✨Get Involved in Local Educational Communities
Join local workshops, meetups, or events focused on digital learning and education. Engaging with others in the field can help you not only gain insights but also make connections that may lead to volunteer opportunities at places like Job Search Place Limited.
✨Leverage Online Platforms for Volunteers
Websites like VolunteerMatch or local charity sites frequently list opportunities in digital education. Keep an eye out for roles that align with your skills and interests, especially those that might be connected to Job Search Place Limited.
✨Show Off Your Skills Online
Create an online portfolio or blog showcasing your passion for digital learning. Share insights, tools you’ve used, or projects you’ve started; this can grab the attention of organisations like Job Search Place Limited looking for volunteers who truly care about the field.
✨Directly Approach Educational Institutions
Don’t be shy about reaching out to schools, tutoring centres, or educational tech companies directly, including Job Search Place Limited. Introduce yourself, express your interest in volunteering, and see how you can contribute to their initiatives!
We think you need these skills to ace Digital Skills Coach – Friday Drop-In Volunteer
Some tips for your application 🫡
Show Off Your Passion for Education:When applying for a volunteer role in digital learning and education, let your enthusiasm shine through! Share any relevant experiences you've had, whether it's tutoring, mentoring, or designing educational materials. We want to see that you genuinely care about making a difference in students' lives.
Highlight Your Tech Skills:In the digital learning realm, your comfort with various educational technologies is key. Make sure you mention any specific tools or platforms you've used, like learning management systems or digital collaboration tools. Showing us your tech-savvy nature can really set you apart!
Include Relevant Projects or Initiatives:If you've spearheaded any projects or initiatives related to digital learning, definitely include them in your application. This could be anything from creating an online course to developing engaging content for learners. It’s all about showcasing how you can contribute to our goals at Job Search Place Limited.
Keep It Simple and Straightforward:Since this is a volunteer role, we understand you might not have extensive experience. Focus on what you bring to the table and express your willingness to learn and grow. A clear and concise application helps us see your commitment and enthusiasm. Don’t forget to apply through our website!
How to prepare for a job interview at Job Search Place Limited
✨Show Your Passion for Learning
As a volunteer in digital learning and education, it’s crucial to demonstrate your passion for helping others learn. Be ready to share any experiences where you’ve successfully supported someone’s learning journey, whether that’s tutoring, creating resources, or using digital tools. Enthusiasm goes a long way in this field!
✨Familiarise Yourself with Educational Tech
Brush up on any platforms or tools commonly used in digital education, like Learning Management Systems (like Moodle or Canvas) or online assessment tools. It’s likely that your interviewers at Job Search Place Limited will want to know if you have experience or familiarity with these technologies, so being able to discuss them confidently can set you apart.
✨Highlight Your Flexibility and Adaptability
Volunteering often requires us to be flexible and adaptable, especially in a dynamic field like digital learning. Be prepared to discuss situations where you had to pivot your approach or adapt to new challenges in a learning environment. This shows you’re reliable and can handle the unpredictable nature of volunteering.
✨Prepare to Pitch Your Ideas
As a volunteer, you might be expected to contribute ideas for projects or initiatives at Job Search Place Limited. Bring a few creative concepts to the table that demonstrate your understanding of digital education and how you’d like to make a positive impact. This will show your initiative and willingness to engage beyond just the basics.
