At a Glance
- Tasks: Manage vehicle uptime and reduce downtime through effective communication and support.
- Company: Join DAF Fleet Services, a leader in commercial vehicle management.
- Benefits: Competitive salary, quarterly bonuses, training opportunities, and 22+ days holiday.
- Other info: Enjoy a dynamic workplace with social events and recognition programmes.
- Why this job: Make a real impact in fleet management while developing your skills in a supportive environment.
- Qualifications: Experience in vehicle repair or fleet management, with strong customer service skills.
The predicted salary is between 30750 - 34500 £ per year.
We are looking for a commercial vehicle fleet management professional to join our DAF Fleet Services team as a Supplier Operations Controller in Devizes.
Key Benefits
- Base salary £30,750 – £34,500 (industry experience)
- Quarterly bonus up to £1,500, with potential to earn an additional £6,000 annually
- DAF Fleet Maintenance and development opportunities, in‑house and manufacturer courses, plus Ford & Slater training
- 22 days holiday (statutory), rising to 25 days after 5 years
- Employee recognition programmes
- Social events and food days
Qualifications & Experience
- Vehicle repair / fleet management experience in the commercial vehicle sector (advantage).
- Technical automotive / commercial vehicle experience – Service Advisor, Parts Advisor or Technician.
- Understanding of reducing Vehicle Off Road (VOR) time.
- Outstanding customer service track record.
- Can‑do attitude and troubleshooting skills.
- Exceptional written and verbal communication.
- High IT literacy – comfortable on the phone and using email.
- Organised, resilient, able to work on own initiative.
Responsibilities
- Day‑to‑day responsibility for vehicle uptime, managing VOR progress, escalation and support through third‑party partners and suppliers.
- Mitigate downtime, proactively reduce VOR with a robust process of liaison, support and working with other providers through our portfolio of support.
- Explore external options to reduce parts lead times or workshop delays.
- Communicate with vehicle manufacturers over specification or part issues.
- Ensure cost control is adhered to at all times.
Working Hours
Monday – Friday, 8:00 a.m. to 5:00 p.m.
Equal Opportunity Employer
As an equal‑opportunity employer, we do not discriminate and are committed to providing an inclusive work environment and fairness for all.
Supplier Operations Controller - DAF Fleet Services - Devizes employer: Job Search Place Limited
At DAF Fleet Services in Devizes, we pride ourselves on being an excellent employer, offering a competitive salary and generous bonuses alongside extensive training opportunities to enhance your career in commercial vehicle fleet management. Our supportive work culture fosters employee recognition and engagement through social events and a commitment to inclusivity, ensuring that every team member feels valued and empowered to grow within the company.
StudySmarter Expert Advice🤫
We think this is how you could land Supplier Operations Controller - DAF Fleet Services - Devizes
✨Tip Number 1
Network like a pro! Reach out to folks in the commercial vehicle sector, especially those who work at DAF or similar companies. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of VOR processes and customer service excellence. We want you to show off your troubleshooting skills and can-do attitude, so think of examples from your past experiences that highlight these traits.
✨Tip Number 3
Don’t just wait for job openings to pop up! Keep an eye on our website and apply directly through it. This shows initiative and gives you a better chance of being noticed by the hiring team.
✨Tip Number 4
Follow up after your interview with a thank-you email. It’s a simple way to express your appreciation and reiterate your interest in the role. Plus, it keeps you fresh in their minds!
We think you need these skills to ace Supplier Operations Controller - DAF Fleet Services - Devizes
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Supplier Operations Controller role. Highlight your experience in fleet management and any relevant technical skills. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team at DAF Fleet Services. Share specific examples of your customer service success and how you’ve tackled VOR challenges in the past.
Show Off Your Communication Skills:Since exceptional written communication is key for this role, make sure your application is clear and concise. We love a well-structured application that reflects your ability to communicate effectively, so don’t hold back!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Stuff
Make sure you brush up on your vehicle repair and fleet management knowledge. Understand the key responsibilities of a Supplier Operations Controller, especially around reducing Vehicle Off Road (VOR) time. Being able to discuss specific examples from your past experience will show that you're not just familiar with the industry but also ready to tackle the challenges.
✨Show Off Your Customer Service Skills
Since outstanding customer service is crucial for this role, prepare to share examples of how you've successfully handled customer issues in the past. Think about times when you went above and beyond to ensure customer satisfaction, as this will highlight your can-do attitude and troubleshooting skills.
✨Get Tech-Savvy
With high IT literacy being a requirement, make sure you're comfortable discussing any relevant software or tools you've used in previous roles. If you have experience with communication platforms or fleet management systems, be ready to talk about how they helped you manage operations effectively.
✨Be Organised and Resilient
During the interview, demonstrate your organisational skills by discussing how you prioritise tasks and manage your time. Share examples of how you've remained resilient under pressure, especially when dealing with tight deadlines or unexpected challenges in fleet management.
