At a Glance
- Tasks: Support the Store Manager in leading a motivated team and delivering exceptional customer service.
- Company: Join H&T, a dynamic financial services provider on Clapham High Street.
- Benefits: Enjoy 30 days holiday, private healthcare, and generous staff discounts.
- Other info: Flexible working hours and opportunities for personal development await you.
- Why this job: Make a real impact by fostering a positive work environment and achieving store goals.
- Qualifications: Previous supervisory experience and a passion for customer service are essential.
The predicted salary is between 30000 - 32000 £ per year.
Deputy Store Manager - support the Store Manager in leading a motivated, well trained team to deliver exceptional customer service at H&T's Clapham High Street store. You will ensure the store runs smoothly, meets financial goals, and remains compliant with all regulatory and company standards, while fostering a positive, inclusive working environment.
Salary: £29,750.00 per annum (includes London Weighting). Hours: 37.5 per week. Opportunity to earn: up to £2,400 per year in discretionary performance bonus.
Key Responsibilities
- Support and motivate colleagues to achieve store goals and deliver outstanding service.
- Help train and develop a flexible, multi skilled team that meets customer needs with confidence and care.
- Ensure a welcoming, professional in store environment where every customer receives the right outcome.
- Promote best practices and ensure the store operates safely, securely, and in line with all policies and regulations.
- Drive performance and support the team in achieving key financial targets.
- Collaborate with the wider area team, sharing insights and best practices to support overall business success.
- Assist in implementing new products, policies, and procedures, ensuring smooth transitions and minimal disruption.
What We're Looking For
- Passion for high standards and delivering exceptional customer and team experiences.
- Excellent verbal and written communication skills.
- A strong desire to lead, support, and develop others.
- A customer first mindset with a proactive attitude.
- Previous supervisory or management experience in a financial services or customer facing role.
- Multilingual skills are a bonus.
Benefits
- 30 days holiday (including bank holidays), rising to 33 days with length of service.
- Flexibility to buy or sell holiday days.
- Access to a private healthcare plan.
- Cycle to work scheme and season ticket loans.
- Preferential currency exchange rates.
- Generous staff discounts - up to 25% off jewellery and high end watches.
- Incentive schemes to reward achievements.
- Exclusive discounts at leading retailers via our employee perks portal.
Deputy Manager - Full Time - Clapham High St employer: Job Search Place Limited
H&T is an exceptional employer located in the vibrant Clapham High Street, offering a supportive and inclusive work culture that prioritises employee development and customer satisfaction. With competitive benefits such as 30 days of holiday, private healthcare, and generous staff discounts, employees are encouraged to thrive both personally and professionally while contributing to a dynamic team environment. The opportunity for performance bonuses and flexible working arrangements further enhances the appeal of joining our dedicated team.
