At a Glance
- Tasks: Be the friendly face of McDonald's, ensuring customers feel welcome and cared for.
- Company: Join one of the world's most recognised brands with a commitment to core values.
- Benefits: Enjoy holiday pay, meal allowances, employee discounts, and more!
- Other info: Great opportunity to develop teamwork skills in a dynamic setting.
- Why this job: Make a real impact by creating a warm atmosphere for customers every day.
- Qualifications: Must be friendly, communicative, and able to work in a fast-paced environment.
The predicted salary is between 20000 - 25000 £ per year.
To meet the criteria for this role, you will be required to be available to work within, working shifts across. Please only apply if you are able to meet these requirements.
McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.
As a Customer Care Assistant, think of yourself as the face of your restaurant. In a nutshell, you'll deal with customers and make sure everything runs as it should in the customer areas. Activities include:
- Making children feel welcome
- Handing out balloons
- Organising special events
- Looking after customers' specific needs
- Keeping high standards of cleanliness in the dining area and toilets
- Helping to create a warm and welcoming atmosphere
It's your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction. Quite simply, you'll be working in our fast moving, high energy environment and we're looking for a genuine smile plus an ability to connect with customers and make them feel valued.
Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you'll work well as part of a team. Effective communication skills such as attentive listening, face to face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential.
Benefits package includes:
- Holiday pay
- Service Awards
- Meal allowance
- Employee discounts from top high street and online brands
- And much more
Dartford - Customer Experience Leader (dining area based) 06:00am - 23:00pm employer: Job Search Place Limited
At McDonald's Dartford, we pride ourselves on being an excellent employer that values our team members and fosters a vibrant work culture. With a commitment to inclusion and community, we offer competitive benefits such as holiday pay, service awards, and employee discounts, all while providing opportunities for personal growth in a fast-paced environment. Join us to be part of a supportive team where your contributions are recognised and celebrated, making every day rewarding.
