At a Glance
- Tasks: Lead and execute the Operational Quality Strategy in aerospace production.
- Company: Join Safran Seats, a premium designer of First and Business Class seating.
- Benefits: Competitive salary, career growth, and opportunities for international travel.
- Other info: Collaborative environment with a focus on continuous improvement and customer satisfaction.
- Why this job: Make a real impact on passenger experience and quality excellence.
- Qualifications: Experience in senior Quality leadership within aerospace and strong engineering knowledge.
The predicted salary is between 70000 - 90000 £ per year.
Are you interested in working at the business end of Aerospace, where airline brand meets innovative passenger experience? Then your next opportunity could be with Safran Seats, an industry award winning, premium designer and manufacturer of First and Business Class seating and technology.
The Head of Operations Quality is responsible for defining, leading, and executing the Operational Quality Strategy across all production areas to ensure quality excellence, customer satisfaction, and strong regulatory compliance. The role provides senior leadership for all operational quality functions including Quality Engineering, Quality Assurance, Quality Control, and production-integrated quality teams, ensuring that quality performance is fully aligned with the industrial strategy and wider business plan of SGB.
This role partners strategically with Operations, Programmes, Supply Chain, Engineering, and senior leadership to drive improvements in operational processes, non-conformance performance, cost-of-non-quality (CoNQ), and customer satisfaction. The position acts as the senior escalation point for all operational quality issues and provides regular briefings to the Senior Team and customers at senior levels.
Scope of Responsibilities
- Leadership of a multi-disciplinary Operations Quality organisation, including Quality Leads, Engineers, and Technicians
- Strategic cross-functional collaboration with Production, Engineering, Planning, and Maintenance
- Oversight of quality performance across all operational areas, including FAL, Trim, Seat Cell, MU, and IP where relevant
- Accountability for regulatory adherence, including AS9100 and Part 21G/G
- Regular engagement with customers, suppliers, and senior stakeholders on major quality themes and performance
- Travel as needed for business improvement and customer activities (UK/international)
Qualifications
- Degree level or equivalent in an Engineering / Manufacturing related discipline
- Demonstrable experience in senior-level Quality leadership roles within aerospace or complex engineered products
- Strong understanding of manufacturing processes, industrial systems, and engineering principles
- Proven leadership of multi-level teams and ability to influence at executive level
- Strong proficiency in root cause analysis, continuous improvement methodologies, and quality tools (8D, 5 Whys, PFMEA)
- Evidence of delivering improvement in cost, quality, and operational performance
- Strong customer and stakeholder management experience
Head of Operations Quality in Cwmbran employer: Job Search Place Limited
At Safran Seats, we pride ourselves on being an exceptional employer in the aerospace industry, where innovation meets quality excellence. Our collaborative work culture fosters professional growth and development, offering employees the chance to lead multi-disciplinary teams and engage with senior stakeholders on impactful projects. With a commitment to regulatory compliance and customer satisfaction, we provide a dynamic environment that encourages continuous improvement and rewards dedication.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Operations Quality in Cwmbran
✨Tip Number 1
Network like a pro! Reach out to people in the aerospace industry, especially those connected to Safran Seats. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of quality management systems and regulatory standards like AS9100. We want you to show off your expertise and how it aligns with their operational quality strategy.
✨Tip Number 3
Don’t forget to showcase your leadership skills! Be ready to discuss how you've led teams and driven improvements in quality and customer satisfaction. We want to see your passion for quality excellence!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Head of Operations Quality in Cwmbran
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the specific skills and experiences that align with the Head of Operations Quality role. Highlight your leadership in quality management and any relevant aerospace experience to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about quality in aerospace and how your background makes you the perfect fit for our team. Be sure to mention any specific achievements that demonstrate your expertise.
Showcase Your Leadership Skills:We want to see how you've led teams and driven improvements in quality performance. Share examples of how you've influenced change at an executive level and tackled operational challenges in your previous roles.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Quality Tools
Make sure you brush up on your knowledge of quality tools like 8D, 5 Whys, and PFMEA. Be ready to discuss how you've used these methodologies in past roles to drive improvements in quality and operational performance.
✨Showcase Your Leadership Experience
Prepare examples that highlight your experience in leading multi-disciplinary teams. Think about specific challenges you've faced and how you influenced stakeholders at the executive level to achieve quality excellence.
✨Understand the Aerospace Landscape
Familiarise yourself with the aerospace industry, particularly in relation to regulatory standards like AS9100 and Part 21G/G. Being able to speak knowledgeably about these regulations will show your commitment to quality and compliance.
✨Engage with Real Scenarios
Be prepared to discuss real-life scenarios where you've tackled operational quality issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your problem-solving skills effectively.
