At a Glance
- Tasks: Manage stock, assist customers, and ensure smooth operations in a dynamic warehouse environment.
- Company: Join Jewson Partnership Solutions, part of Stark UK, focused on public sector solutions.
- Benefits: Enjoy competitive salary, pension plan, discounts, and health benefits from day one.
- Other info: Great career growth opportunities in a collaborative and respectful workplace.
- Why this job: Be part of a supportive team, making a real difference in customer service.
- Qualifications: Customer-facing experience preferred; enthusiasm and a positive attitude are key.
The predicted salary is between 25000 - 30000 £ per year.
Jewson Partnership Solutions (JPS) is a brand within Stark UK that specialises in providing solutions for our customers in the Public Sector, mainly Housing Associations, Local Authorities and maintenance contractors. A new agreement has been secured with one of our National Contractor partners, which will incorporate a dedicated store located on a new site in Evesham.
The role involves providing and managing van stocks and a wide range of building reactive maintenance materials, including plumbing, electrical and ironmongery. We are looking to recruit a warehouse/sales assistant to work within a small team focused on stock management, product availability, monitoring van spares, arranging deliveries and delivering excellent service to our client and their tradesmen.
Competitive salary based in Evesham. Hours: Monday to Friday, 7.30am to 4.30pm. The role involves regular manual handling and driving duties and therefore requires a full UK driving licence with entitlement to drive a 3.5-tonne van, along with ability to carry out physical tasks safely.
What You’ll Be Doing
- Get to know our product lines and services in order to make the most of all customer interactions in line with our JPS values.
- Develop great relationships with colleagues and our client’s tradesmen, understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible.
- Use our in‑house systems to process customer orders, organise delivery times, and keep customers updated throughout their journey.
- Keep the branch looking clean and tidy, to make a great first impression on our customers.
- Maintain stock levels and carry out regular stock counts.
- Work with colleagues to suggest opportunities for improvement.
What We’re Looking For
- Enthusiasm – You radiate positivity and possess an unyielding passion for the merchant world.
- Decency – You embody honesty and integrity, contributing to a workplace built on respect and ethics.
- Team Spirit – You thrive in collaborative settings, believing that together we can achieve greatness.
- Pride – You take pride in your work and are dedicated to producing top‑notch results.
What’s in it for you?
- Retirement Savings Plan (Pension) – with Legal & General.
- Life Assurance – From your first day of employment you are covered for a lump‑sum death in service benefit of 2×your basic salary; by joining the STARK Building Materials Retirement Savings Plan and contributing a minimum of 4% of your pensionable earnings, this benefit increases to 4×your pensionable earnings.
- WorkPerks – Access to hundreds of discounts via Reward Gateway.
- Aviva Digicare+ Workplace App – Access to a digital GP, second medical opinions, mental health consultation, bereavement service, nutritional consultation.
- Voluntary company benefits such as salary sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, critical illness cover.
- Employee discount.
- Refer a friend scheme.
- Wellbeing centre via WorkPerks.
- New reward and recognition programme – launching soon!
Required Skills and Experience
- Previous industry experience preferred but not essential.
- Experience in a customer‑facing environment.
- Passion for working with people.
- A positive can‑do attitude.
Customer Service Adviser - JPS employer: Job Search Place Limited
Jewson Partnership Solutions (JPS) is an excellent employer that prioritises employee well-being and growth within a supportive team environment in Evesham. With competitive salaries, comprehensive benefits including a retirement savings plan and access to health resources, JPS fosters a culture of collaboration and respect, ensuring that every team member feels valued and empowered to excel in their roles. The opportunity to work closely with clients and tradesmen allows for meaningful interactions and professional development in the dynamic merchant sector.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Adviser - JPS
✨Tip Number 1
Get to know the company inside out! Research Jewson Partnership Solutions and understand their values, products, and services. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role at JPS. Personal connections can make a huge difference!
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and teamwork. Think of examples from your past experiences that showcase your enthusiasm and ability to work well with others.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the JPS team and ready to contribute to their success.
We think you need these skills to ace Customer Service Adviser - JPS
Some tips for your application 🫡
Show Your Enthusiasm:Let your passion for the merchant world shine through in your application. We want to see that you’re excited about the role and ready to bring that positive energy to our team!
Tailor Your Application:Make sure to customise your CV and cover letter to highlight relevant experience, especially in customer service. We love seeing how your skills align with what we’re looking for at JPS.
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the heart of why you’d be a great fit for us.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Products
Before the interview, take some time to familiarise yourself with the product lines and services that Jewson Partnership Solutions offers. This will not only help you answer questions confidently but also show your enthusiasm for the role and the company.
✨Showcase Your Team Spirit
Since this role involves working closely with colleagues and clients, be prepared to discuss examples of how you've successfully collaborated in the past. Highlighting your ability to work as part of a team will resonate well with the interviewers.
✨Demonstrate Your Customer Service Skills
Think of specific instances where you've gone above and beyond for a customer. Be ready to share these stories during the interview to illustrate your passion for providing excellent service and your proactive approach to problem-solving.
✨Ask Thoughtful Questions
Prepare a few insightful questions about the role or the company culture. This shows that you're genuinely interested in the position and helps you determine if it's the right fit for you. Plus, it can leave a lasting impression on the interviewers!
