At a Glance
- Tasks: Liaise with estate agents, write valuation reports, and support a busy team.
- Company: Join Move With Us, part of Simplify, in a friendly and dynamic environment.
- Benefits: Competitive salary, uncapped commission, 25 days holiday, and retail discounts.
- Other info: Diverse and inclusive workplace with clear career progression opportunities.
- Why this job: Earn while you learn and grow in a rewarding customer service role.
- Qualifications: Good with people, calm under pressure, and target-driven; training provided.
The predicted salary is between 26393 - 26393 £ per year.
Do you thrive under pressure? Pay attention to detail? Enjoy hitting targets and being rewarded for doing so? We have the job for you! The Customer Service Administrator, known internally as a Valuation Manager, at Move With Us (part of Simplify) works as part of a busy and friendly Developer team. With full training provided, you'll be tasked with liaising with estate agents, writing valuation reports, and supporting the wider team in a busy Customer Service role. This role can be incredibly rewarding, both from a financial and personal perspective. You'll be able to earn uncapped commission and work with a cohesive and tightly knit team. There is also a clear career path within the team for those who are ambitious, perform strongly, and wish to progress.
WHAT YOU'LL BE DOING
- Working with estate agents to compare properties, review figures and perform market appraisals
- Completing valuation reports quickly and accurately
- Obtaining availability and property details from customers and arranging for estate agents to value their property
BENEFITS
Competitive salary (£26,393.75) + uncapped bonus (£27,643.75 OTE), a friendly office environment in beautiful surroundings, 25 days' Holiday (plus 8 days' public holiday), option to buy or sell holiday, pension, life assurance, enhanced maternity, paternity & adoption pay, free conveyancing legals, GP 24-hour service, retail discounts and many more!
REQUIREMENTS
To be successful in this role, you'll need to be good with people, calm under pressure whilst maintaining high levels of accuracy, and target driven. You should have some experience of having worked within a busy office environment. Ideally, you'll also have prior knowledge or experience of working within the property sector, although we are prepared to train the right person from scratch. You'll be expected to complete reports quickly and efficiently, and whilst this is not a customer facing role, you will need to have well honed customer service skills and a personable yet professional manner as you will spend most of your time on the phone or corresponding via email to our customers and clients. A positive attitude and personality is key!
OUR PEOPLE
Simplify believes diversity brings benefits for our clients, our business and our people. This is why we are committed to being an inclusive employer and encourage applications from all suitable applicants irrespective of background, circumstances, age, disability, gender identity, ethnicity, religion or belief and sexual orientation.
Customer Service Administrator employer: Job Search Place Limited
At Move With Us, part of Simplify, we pride ourselves on being an excellent employer that fosters a supportive and dynamic work environment. Our Customer Service Administrators enjoy competitive salaries with uncapped commission, comprehensive benefits, and ample opportunities for career progression within a friendly team. Located in beautiful surroundings, we are committed to inclusivity and diversity, ensuring that every employee feels valued and empowered to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Administrator
✨Tip Number 1
Get to know the company! Research Move With Us and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be liaising with estate agents and customers, being articulate and confident is key. Try mock interviews with friends or family to get comfortable with discussing your experience and how it relates to the role.
✨Tip Number 3
Show off your target-driven mindset! Prepare examples of how you've met or exceeded targets in previous roles. This will demonstrate your ability to thrive under pressure and hit those goals that Move With Us values.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen on joining the team at Move With Us. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Customer Service Administrator
Some tips for your application 🫡
Show Off Your Attention to Detail:In your application, make sure to highlight your ability to pay attention to detail. We want to see how you’ve tackled tasks that require precision, especially in a busy environment like ours.
Be Personable Yet Professional:Since you'll be communicating with customers and clients, let your personality shine through in your writing. We love a positive attitude, so don’t be afraid to show us who you are while keeping it professional!
Demonstrate Your Target-Driven Mindset:We’re all about hitting targets here at Move With Us! Share examples of how you've met or exceeded goals in previous roles. This will show us that you’re ready to thrive in our fast-paced environment.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Stuff
Before the interview, make sure you understand the role of a Customer Service Administrator. Familiarise yourself with property valuation processes and the basics of liaising with estate agents. This will show your enthusiasm and readiness to dive into the job.
✨Showcase Your People Skills
Since this role involves a lot of communication, be prepared to demonstrate your customer service skills. Think of examples where you've successfully handled difficult situations or provided excellent support. This will highlight your ability to stay calm under pressure.
✨Be Target-Driven
The job mentions hitting targets, so come ready to discuss how you've achieved goals in previous roles. Share specific metrics or achievements that showcase your drive and determination to succeed, as this aligns perfectly with what they’re looking for.
✨Bring a Positive Attitude
A positive personality is key for this role! During the interview, let your enthusiasm shine through. Smile, engage with your interviewer, and express your excitement about the opportunity to work in a friendly team environment.
