At a Glance
- Tasks: Engage with customers, manage service bookings, and deliver exceptional customer care.
- Company: Join the dynamic team at Adams Morey Portsmouth, a leader in aftersales service.
- Benefits: Competitive salary based on experience and a supportive work environment.
- Other info: Full-time role with Monday to Friday shifts, offering great career growth.
- Why this job: Be the face of customer service and make a difference in people's experiences.
- Qualifications: Strong customer service background and organisational skills required.
The predicted salary is between 25000 - 32000 £ per year.
Adams Morey Portsmouth is looking for a Service Advisor to join their busy aftersales team. This role involves engaging with customers, managing service bookings, and ensuring outstanding customer care.
The ideal candidate will have a strong background in customer service, organizational skills, and familiarity with DMS systems like Kerridge and 1Link.
Working hours include Monday to Friday shifts, totaling 45 hours per week. Salary is dependent on experience.
Customer-Focused Service Advisor | Workshop & Admin Lead employer: Job Search Place Limited
Adams Morey Portsmouth is an excellent employer that prioritises customer satisfaction and employee development within a dynamic work environment. With a strong focus on teamwork and collaboration, employees benefit from comprehensive training opportunities and a supportive culture that encourages growth. Located in a vibrant area, the company offers a competitive salary and a work-life balance with Monday to Friday shifts, making it an ideal place for those seeking a rewarding career in customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Customer-Focused Service Advisor | Workshop & Admin Lead
✨Tip Number 1
Get to know the company! Research Adams Morey Portsmouth and their values. When you understand what they stand for, you can tailor your conversations to show how you fit right in.
✨Tip Number 2
Practice your customer service scenarios. Think about how you'd handle different situations with customers. This will help you shine during interviews and show that you're ready to engage effectively.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to reach out directly.
We think you need these skills to ace Customer-Focused Service Advisor | Workshop & Admin Lead
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your experience in customer service. We want to see how you've engaged with customers in the past and what made you stand out. Use specific examples to demonstrate your skills!
Get Organised:Since this role involves managing service bookings, it’s crucial to showcase your organisational skills. We love a well-structured application, so consider using bullet points or headings to make your experience easy to read.
Familiarity with DMS Systems:If you’ve worked with DMS systems like Kerridge or 1Link, don’t forget to mention it! We’re keen on candidates who can hit the ground running, so any relevant experience will give you an edge.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Customer Service Stuff
Make sure you brush up on your customer service skills before the interview. Be ready to share specific examples of how you've handled customer queries or complaints in the past. This will show that you understand the importance of outstanding customer care, which is key for this role.
✨Familiarise Yourself with DMS Systems
Since familiarity with DMS systems like Kerridge and 1Link is a must, take some time to research these platforms. If you have experience with them, be prepared to discuss how you've used them effectively in previous roles. If not, showing that you're eager to learn can go a long way!
✨Organisational Skills are Key
This role involves managing service bookings, so highlight your organisational skills during the interview. Think of examples where you've successfully managed multiple tasks or projects at once. This will demonstrate your ability to keep things running smoothly in a busy environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face, or how success is measured in the role. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
