At a Glance
- Tasks: Be the friendly face of our restaurant, ensuring customers feel welcome and valued.
- Company: Join a vibrant team in a fast-paced, energetic environment.
- Benefits: Enjoy extra pay for late shifts, holiday pay, meal allowances, and discounts.
- Other info: We value inclusivity and offer great opportunities for growth.
- Why this job: Make a real difference in customer experiences while having fun at work.
- Qualifications: Must be friendly, communicative, and able to thrive in a team.
The predicted salary is between 20000 - 25000 £ per year.
Availability and Shift Requirements
To meet the criteria for this role, you will be required to be available to work within Weekdays and Weekends, working shifts across Early Mornings, Afternoons & Evenings.
Please only apply if you are able to meet these requirements.
About the Role
As a Customer Care Assistant, think of yourself as the face of your restaurant.
In a nutshell, you'll deal with customers and make sure everything runs as it should in the customer areas.
Activities include making children feel welcome, handing out balloons, organising special events, looking after customers' specific needs, keeping high standards of cleanliness in the dining area and toilets and helping to create a warm and welcoming atmosphere.
It's your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction.
Responsibilities
Quite simply, you'll be working in our fast moving, high energy environment and we're looking for a genuine smile plus an ability to connect with customers and make them feel valued.
Required Skills
Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you'll work well as part of a team.
Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must.
The ability to maintain high energy levels whilst working both efficiently and productively is essential.
Benefits
- Additional £1 extra an hour between midnight and 6am.
- Holiday pay.
- Meal allowance.
- Employee discounts from top high street and online brands.
- Company Values
We are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.
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