At a Glance
- Tasks: Be the backbone of our store, managing stock and deliveries with speed and accuracy.
- Company: Join M&S, a leading retailer known for its commitment to quality and teamwork.
- Benefits: Enjoy competitive pay, including an unsocial hours premium, and flexible working hours.
- Other info: Dynamic role with opportunities for growth in a supportive team.
- Why this job: Make a real impact behind the scenes while developing valuable skills in a fast-paced environment.
- Qualifications: Must be 18 or over; digital confidence and teamwork skills are essential.
The predicted salary is between 12 - 15 £ per hour.
Work Pattern
- Week 1: Monday 05:00-13:00, Tuesday 05:00-13:00, Thursday 05:00-13:00, Friday 05:00-13:00, Saturday 05:00-13:00
- Week 2: Sunday 07:00-15:00, Monday 05:00-13:00, Wednesday 05:00-13:00, Thursday 05:00-13:00, Friday 05:00-13:00
Under 18 Disclaimer
This job role involves working early mornings and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Job Overview
Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.
You will be responsible for stock, deliveries, and all the vital behind the scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.
Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.
Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.
Customer Assistant - Operations - Guildford employer: Job Search Place Limited
At M&S, we pride ourselves on being an exceptional employer, offering a dynamic work environment in Guildford that fosters teamwork and personal growth. Our commitment to employee development is matched by our competitive benefits, including an unsocial hours premium, ensuring that our Customer Assistants are rewarded for their hard work. Join us and be part of a supportive culture where your contributions make a real difference in delivering outstanding service to our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Operations - Guildford
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on M&S. Understanding their values and how they operate will help you connect with the team during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your skills and experiences.
✨Tip Number 3
Show off your flexibility! Since the role requires working across different areas, be ready to share examples of how you've adapted to changing situations in past jobs. It’ll show you’re the perfect fit for the fast-paced environment.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a nice touch that shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Customer Assistant - Operations - Guildford
Some tips for your application 🫡
Show Your Enthusiasm:When you're writing your application, let your passion for the role shine through! We want to see that you're excited about being a Customer Assistant and ready to tackle the challenges of the job.
Tailor Your CV:Make sure your CV is tailored to the job description. Highlight any relevant experience you have in operations or customer service. We love seeing how your skills match what we're looking for!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to what makes you a great fit for the role.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Job Search Place Limited
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Customer Assistant in Operations entails. Familiarise yourself with the responsibilities like stock management and deliveries. This will help you demonstrate your enthusiasm and readiness to take on the physically demanding aspects of the job.
✨Showcase Your Flexibility
Since flexibility is key for this role, be prepared to discuss your availability and willingness to adapt to different tasks. Share examples from past experiences where you've successfully juggled multiple responsibilities or adapted to changing situations.
✨Highlight Your Digital Skills
Being digitally confident is essential for this position. Brush up on any relevant digital tools or software you’ve used in previous jobs. Be ready to talk about how you’ve used technology to improve efficiency or track inventory in the past.
✨Emphasise Teamwork
As a Customer Assistant, you'll be part of a larger team. Prepare to share examples of how you've worked collaboratively in the past. Highlight your ability to support colleagues and contribute to a positive team environment, as this will show you're a great fit for their store culture.
