At a Glance
- Tasks: Assist customers and ensure a seamless shopping experience in our Food section.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Flexible hours, competitive pay, and opportunities for growth.
- Other info: Dynamic role with no two shifts the same, perfect for those who thrive under pressure.
- Why this job: Be at the forefront of customer service and make a real impact every day.
- Qualifications: Passion for food, resilience, and a team player attitude.
The predicted salary is between 10 - 12 £ per hour.
Work Pattern: Tuesday 06:00-10:00, Wednesday 06:00-10:00, Thursday 06:00-10:00, Friday 06:00-10:00, Saturday 06:00-10:00.
Join M&S as a Customer Assistant in our Food section, where you'll become at the frontline of the UK's fastest growing retailer. We're not just looking for someone to fill shelves - we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head on. You'll be a resilient and committed brand ambassador who's ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don't wait. You'll thrive in a high pressure environment, staying sharp, fast, and focused when the store is at its busiest. You'll go above and beyond, to serve, sell, fill and help drive growth in sales. Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks and our in store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You'll contribute to a positive, high energy environment, where everyone works hard and supports each other in delivering a seamless customer experience. Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same - and you'll embrace the challenge.
This is a frontline role, not for the faint hearted. But for those who are ready to roll up their sleeves, there's huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food - Plymouth Derriford employer: Job Search Place Limited
At M&S, we pride ourselves on being more than just a retailer; we are a community that values hard work, resilience, and exceptional service. As a Customer Assistant in our Food section at Plymouth Derriford, you'll enjoy a dynamic work culture that fosters teamwork and personal growth, with opportunities to develop your skills in a fast-paced environment. With a commitment to employee well-being and a focus on delivering outstanding customer experiences, M&S is an excellent employer for those looking to make a meaningful impact every day.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food - Plymouth Derriford
✨Tip Number 1
Get to know the company! Research M&S and their food products so you can chat confidently about them during your interview. Show us that you're not just another candidate, but someone who genuinely cares about what we do.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle a busy store or a tricky customer. We want to see how you thrive under pressure, so be ready to share your experiences with us.
✨Tip Number 3
Be flexible and adaptable! Highlight your ability to switch between tasks and areas in the store. We love team players who can jump in wherever needed, so let us know how you've done this in past roles.
✨Tip Number 4
Show off your digital skills! Familiarise yourself with tools like Sparks and any other tech we use. Being digitally confident is key, so demonstrate how you can enhance the customer experience with these tools when you chat with us.
We think you need these skills to ace Customer Assistant - Food - Plymouth Derriford
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let us know why you love food and M&S products! Share any experiences you've had that show your enthusiasm for the industry. We want to see that you're not just looking for a job, but that you're genuinely excited about being part of our team.
Highlight Your Customer Service Skills:Make sure to emphasise any previous experience you have in customer service. We’re all about delivering five-star service, so share examples of how you've gone above and beyond for customers in the past. This will help us see that you can thrive under pressure and keep our customers happy!
Be Flexible and Adaptable:In your application, mention your ability to adapt to different situations and work across various areas of the store. Flexibility is key in our fast-paced environment, so let us know how you've handled changing demands in previous roles. We love team players who can roll with the punches!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows that you’re tech-savvy and ready to use our digital tools to enhance the customer experience.
How to prepare for a job interview at Job Search Place Limited
✨Know Your M&S Food Products
Before the interview, take some time to familiarise yourself with M&S Food products. Being able to confidently discuss your favourite items or recent launches will show your passion and knowledge, which is key for a Customer Assistant role.
✨Demonstrate Your Resilience
Prepare examples from your past experiences where you thrived under pressure. Whether it was during a busy shift or handling a difficult customer, showcasing your resilience will highlight that you're ready for the fast-paced environment at M&S.
✨Show Off Your Team Spirit
Think of instances where you've worked well in a team. M&S values collaboration, so be ready to share how you contribute to a positive atmosphere and support your colleagues, especially during busy times.
✨Embrace Digital Tools
Familiarise yourself with digital tools like Sparks and in-store devices. Mentioning your comfort with technology during the interview will demonstrate that you're prepared to enhance the customer experience and adapt to the demands of the role.
