At a Glance
- Tasks: Assist customers and ensure a top-notch shopping experience in our Food section.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Flexible hours, competitive pay, and a chance to grow your skills.
- Other info: Embrace a fast-paced environment with opportunities for career advancement.
- Why this job: Be part of a dynamic team that values your input and hard work.
- Qualifications: Passion for food, strong communication skills, and a team player attitude.
The predicted salary is between 10 - 12 £ per hour.
Work Pattern: Wednesday 18:00 - 22:00, Thursday 18:00 - 22:00, Friday 18:00 - 22:00, Saturday 18:00 - 22:00.
Join M&S as a Customer Assistant in our Food section, where you'll become a front line member of the UK's fastest growing retailer. We're not just looking for someone to fill shelves - we need down to earth colleagues who thrive under pressure, deliver five star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who take pride in their knowledge of M&S Food products and are ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head on. You’ll be a resilient and committed brand ambassador ready to raise the bar by confidently recommending and selling our newest food products to customers.
Through remarkable service you’ll make sure customers feel truly valued every time they shop with us. At M&S, our customers don’t wait. You’ll thrive in a high pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond to serve, sell, fill and help drive growth in sales.
Being digitally confident is essential. You’ll use our digital tools, such as the Sparks App and in store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high energy environment where everyone works hard and supports each other in delivering a seamless customer experience. Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same - and you’ll embrace the challenge.
This is a frontline role, not for the faint hearted. But for those ready to roll up their sleeves, there's huge opportunity.
Customer Assistant - Food - Nottingham Giltbrook employer: Job Search Place Limited
Joining M&S as a Customer Assistant in Nottingham Giltbrook means becoming part of a dynamic team within the UK's fastest growing retailer. We offer a vibrant work culture that values resilience and teamwork, alongside opportunities for personal growth and development in a fast-paced environment. With a commitment to exceptional customer service and innovative digital tools, you'll find a rewarding career where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food - Nottingham Giltbrook
✨Tip Number 1
Get to know the M&S Food products inside out! When you walk into that interview, show off your passion and knowledge. It’ll impress the hiring team and prove you’re ready to be a brand ambassador.
✨Tip Number 2
Practice your customer service skills! Think about how you’d handle busy periods and demanding customers. Role-play with friends or family to get comfortable with delivering five-star service under pressure.
✨Tip Number 3
Show your digital confidence! Familiarise yourself with tools like the Sparks App. Mentioning your tech-savviness in the interview will highlight your readiness to enhance the customer experience.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the M&S team and ready to embrace the challenges of a frontline role.
We think you need these skills to ace Customer Assistant - Food - Nottingham Giltbrook
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let your love for food shine through! Talk about your favourite M&S products and why you think they stand out. We want to see that you're genuinely excited about being part of our team.
Highlight Your Customer Service Skills:Make sure to mention any experience you have in customer service. We’re looking for those who can deliver five-star service, so share examples of how you've gone above and beyond for customers in the past.
Be Ready to Adapt:Flexibility is key in this role, so don’t forget to mention your ability to adapt to changing situations. Whether it’s working different areas of the store or handling busy shifts, show us that you can thrive under pressure!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets noticed by us. Plus, you’ll find all the info you need about the role and our amazing team!
How to prepare for a job interview at Job Search Place Limited
✨Know Your M&S Food Products
Before the interview, take some time to familiarise yourself with M&S Food products. Being able to confidently discuss your favourite items or recent launches will show your passion and knowledge, which is exactly what they’re looking for.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help a customer or resolved a difficult situation. This will highlight your ability to thrive under pressure and deliver five-star service.
✨Show Your Team Spirit
M&S values teamwork, so be ready to share experiences where you’ve worked effectively as part of a team. Discuss how you support colleagues and contribute to a positive work environment, especially during busy periods.
✨Embrace Flexibility and Adaptability
Since no two shifts are the same, be prepared to talk about how you handle change and adapt to new challenges. Share examples of how you've successfully navigated a fast-paced environment and remained focused on delivering great service.
