At a Glance
- Tasks: Drive revenue growth and support retailers to maximise PayPoint's products.
- Company: Join a dynamic team at PayPoint, focused on innovation and performance.
- Benefits: Competitive salary, commission, car allowance, and opportunities for growth.
- Other info: Enjoy autonomy and the chance to work with innovative products.
- Why this job: Make a real impact in retail while building strong relationships.
- Qualifications: Experience in sales or retail, with strong communication and analytical skills.
The predicted salary is between 32000 - 36000 £ per year.
Location: Croydon
Salary: £32k plus commission / car allowance of £4k or company car
About the role
We're looking for a driven Retail Performance Manager to take ownership of a portfolio of 555 retailers within a defined territory. This is a fast-paced, field-based role where you'll use data, insight and coaching to drive commercial performance, improve compliance, and help retailers maximise the value of PayPoint's products and services. You'll be at the heart of our network - building strong relationships and delivering measurable results.
What you’ll be doing
- Own the commercial performance of your territory, driving revenue growth and product penetration
- Deliver a structured programme of retailer visits (1,170 per year), aligned to our national tiering model
- Use data and insight to identify opportunities and create targeted action plans
- Coach and support retailers to improve in-store execution and performance
- Promote and grow adoption of PayPoint's full product suite
- Conduct compliance checks and ensure retailers meet required standards
- Accurately record all activity and outcomes in CRM
- Build strong, trusted relationships and act as the go-to contact for performance support
- Share insight and feedback to support continuous improvement across the business
What success looks like
- Territory revenue growth and improved product penetration
- Strong compliance performance and reduced breaches
- Mystery shopping scores above 85%
- High levels of retailer satisfaction and engagement
What we’re looking for
- Experience in field sales, account management, retail operations or similar
- Strong commercial mindset with the ability to analyze data and identify opportunities
- Excellent communication and relationship-building skills
- Confident coaching and influencing independent retailers
- Highly organized and comfortable working autonomously
- Experience working with small businesses or retail environments is desirable
A high-impact role with real ownership of your territory. Opportunity to make a visible difference to retailer success. Work with a wide range of innovative products and services.
Retail Performance Manager (RPM) in Croydon employer: Job Search Place Limited
At PayPoint, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters growth and innovation. As a Retail Performance Manager in Croydon, you'll enjoy competitive compensation, including a generous commission structure and car allowance, while having the opportunity to build meaningful relationships with retailers and drive their success. Our commitment to employee development ensures you will have access to continuous training and support, making this role not just a job, but a rewarding career path.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Performance Manager (RPM) in Croydon
✨Tip Number 1
Get to know the company inside out! Research PayPoint's products and services, and understand their impact on retailers. This will help you tailor your conversations and show that you're genuinely interested in helping them succeed.
✨Tip Number 2
Practice your pitch! You’ll need to communicate effectively with retailers, so rehearse how you’ll present your ideas and insights. Make it engaging and relatable, so they see you as a partner in their success.
✨Tip Number 3
Network like a pro! Attend industry events or connect with professionals on LinkedIn. Building relationships can open doors and give you insider info about opportunities that might not be advertised.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to reach out directly.
We think you need these skills to ace Retail Performance Manager (RPM) in Croydon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Retail Performance Manager role. Highlight your experience in field sales or account management, and don’t forget to showcase your data analysis skills. We want to see how you can drive commercial performance!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific examples of how you've built relationships and improved performance in previous roles. We love a good story!
Showcase Your Coaching Skills:Since coaching is a big part of this role, make sure to highlight any relevant experience you have. Share examples of how you've supported others to improve their performance. We’re looking for someone who can inspire and motivate retailers!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of it. Plus, you’ll get to see all the other exciting opportunities we have at StudySmarter!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Numbers
As a Retail Performance Manager, you'll be expected to analyse data and identify opportunities. Brush up on relevant metrics and be ready to discuss how you've used data in past roles to drive performance. This shows you understand the commercial side of things.
✨Showcase Your Coaching Skills
Since coaching retailers is a key part of the role, prepare examples of how you've successfully coached or influenced others in previous positions. Highlight specific outcomes that resulted from your guidance to demonstrate your impact.
✨Build Rapport Quickly
Strong relationship-building skills are crucial for this position. Practice your interpersonal skills by engaging in mock interviews or networking events. Be ready to share how you've built trust with clients or colleagues in the past.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you would handle specific situations in the field. Think about challenges you've faced in retail or sales and how you overcame them, as this will showcase your proactive approach.
