Development Coordinator NEW Croydon Posted today £ Competitive Croydon Head-Office Fixed term c ...

Join Superdrug Head Office - Make a Real Difference Every Day!

Location: Field based

Hours: 37.5 9.00am - 5.30pm

Salary: Competitive

Why Superdrug?

Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities. We're a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people - they make the difference. We're all about personality, we have fun, and we work hard to deliver That Superdrug feeling.

Role & Responsibility - Development & Fixtures Co-Ordinator

This role is field based, with regular UK travel.

• Be the voice of customers and orchestrate the organisation to live the brand purpose and inspire a customer-first culture to build customer love in every touchpoint of our O+O platform.
• Working as part of the fixture development team, supporting the Fixtures & Development Manager.
• Assist and co‑ordinate all of the following:

• Being the first point of contact for teams regarding fixture development projects and to assist with progression of information required.
• Manage a range of development projects from initial brief through to manufacture.
• Lead communication to wider teams on fixture requirements.
• Work closely with procurement, commercial and the rollout team to ensure smooth landing of projects.
• Assist with proactive relationship building across departments within Superdrug & Savers.
• Participate in meetings and collate notes and next step ownership.
• Assist in progression of detail and monitor next step progression with working group of project.

Sees every interaction with the customer as an opportunity to delight them and is comfortable using different platforms to communicate with them. Understands customer needs and empowers others to remove any barriers to deliver great service. Uses positive language and behaviours in all interactions with customers and colleagues, building trust and rapport. Always prioritises actions which delight the customer/colleague. Suggests and supports new ideas and ways of working which are designed to improve service.

Logistics

Ensure new fixture arrives in the right place at the right time, working closely with the rollout team.

Development

• Work with all relevant stakeholders & suppliers for all development projects to assist in progression of detail and monitor next steps with working group for project.
• Assist with proactive relationship building across departments within Superdrug.
• Participate in meetings and collate notes and next step ownership.
• Own smaller development projects from brief through to rollout.
• Proactively investigate information as required to support project progression at point of handover of project for rollout to ensure all specification details and requirements for the project are collated and loaded into Fixture database.
• Stay on top of retail display trends, producing insights packs & cascade to team.
• Confidently communicate, challenge and give feedback to others.
• Encourage teamwork & collaboration between their own team and others.
• Recognise the strengths & contribution of various teams, builds on networks to understand priorities of others and how to add value.
• Seek feedback and listen to it, take responsibility to find positive outcomes and solutions.
• Generate ideas and feelings that they can be shared both within their immediate team and also outside of the team.

Finance

• Creation of CER documentation liaising with finance & commercial teams to ensure allocation of budget lines identified for PO allocation once IC approved.
• Raise all purchase orders requested in a timely manner for our suppliers.
• Maintain and update the budget tracker, highlighting risk.

Tender & Quote

• This role will assist with organisation of tenders and creating the tender packs for issue.
• Co‑ordinate with legal the creation of contracts at initial stages of tender.
• Collation of all submissions for analysis.
• Attend review meetings to collate notes/score card details at each stage of review.
• Ensure all documentation is loaded onto central database for audit purposes.
• Create final submission packs including IC paper and Legal forms with all relevant signatories.
• Progress the approval process and ensure any missing/additional details requested are returned in a timely manner.

Ad-hoc/general

• Supplier Trackers - ensure all trackers are updated and monitored to task completions.
• Collation of KPI documentation from Implementation and project management team ready for review meetings.
• Own the fixtures fit out specification, ensuring it's kept up to date.
• Attend KPI meetings to collate notes/score card details and issue to all in a timely manner.
• Responsible for maintaining specification details for fixtures database.
• Fixtures fit out spec.
• Design Risk assessment/weight testing documentation.
• Fitting instructions.
• Drawing packs.
• Ensure that the relevant documents from above are issued to the correct departments.

Implementation

• Project Managers.
• Store Ops.
• Merchandising.

Here’s what’s in it for you:

• 33 days holiday rising to 38 days with length of service (inclusive of bank holidays).
• 2 staff discount codes for yourself and a family member or friend.
• 30% discount on Superdrug Own Brand Products both in store and online.
• Car allowance per career band.
• Company pension matching and bonus.
• We offer Stream - a money management app that gives you access to a percentage of your pay as you earn it.
• Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK.
• We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!
• Unrivalled Learning and Development programmes.
• Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and support.

Come and be part of something special!