At a Glance
- Tasks: Ensure safety and security in court environments while providing excellent customer service.
- Company: Join OCS UK & Ireland, a leading facilities management company with a strong commitment to values.
- Benefits: Fixed hours, overtime potential, funded training, and access to discounts and wellbeing resources.
- Other info: Diverse and inclusive workplace encouraging applications from all backgrounds.
- Why this job: Make a real difference in your community while developing valuable skills in a supportive team.
- Qualifications: SIA Licence, strong communication skills, and a professional approach required.
The predicted salary is between 30000 - 40000 £ per year.
About The Company
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
About The Role
Days of Working: this job role is for Monday to Friday rotating between unlock (07.30-17.00), mid shift (08.30-16.30) and lock up (09.00-19.00), with remands on a Saturday if possible. This position will be based at Barrow-In-Furness County Court.
As a Court & Tribunal Security Officer, you will play a key role in maintaining a safe, secure and welcoming environment within a designated court or tribunal building. You will be responsible for overseeing access control, monitoring activity and responding to incidents, ensuring that all visitors, staff and service users are supported in a professional and respectful manner. This is a site-based role, where you will work closely with colleagues and the wider court service to deliver a consistently high standard of security and customer service.
Responsibilities
- Provide a professional, welcoming and customer focused service to all court users
- Control access to the building, ensuring security procedures are followed at all times
- Operate security equipment including CCTV, x-ray machines and handheld metal detectors
- Conduct searches in line with site procedures
- Monitor public and restricted areas, maintaining regular communication with control points
- Respond promptly and effectively to alarms, incidents and security concerns
- Accurately record and report all incidents and activities
- Support the safe and secure movement of people within the building
- Maintain high standards of professionalism and compliance at all times
The ideal candidate
- Must have Right to Work in the UK and ability to pass an enhanced DBS and BS7858 security clearance
- A valid SIA Licence and relevant security experience
- Strong communication and customer service skills
- A professional, reliable and detail focused approach
- Good understanding of security procedures and health & safety practices
- Ability to remain calm and respond effectively in challenging situations
Desirable
- Experience working within public sector or regulated environments
- Experience using security systems such as CCTV and screening equipment
Benefits
- Guaranteed fixed hours per week with additional earning potential through overtime at enhanced rates
- £1 per hour Attendance Allowance on contracted hours (subject to criteria)
- Funded training, development opportunities and a clear pathway to recognised qualifications
- Work as part of a professional and supportive team within the Courts & Tribunals Service
- Access to the Hapi app for discounts, rewards and wellbeing resources
How to Apply
We are committed to equal opportunities and invite applications from a diverse range of backgrounds. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Court & Tribunal Security Officer employer: Job Search Place Limited
OCS UK & Ireland is an exceptional employer, offering a supportive and professional work environment for Court & Tribunal Security Officers at Barrow-In-Furness County Court. With guaranteed fixed hours, opportunities for overtime, and funded training leading to recognised qualifications, employees can thrive in their roles while contributing to the safety and security of the community. The company's commitment to diversity and inclusion, alongside its TRUE values of Trust, Respect, Unity, and Empowerment, ensures that all colleagues feel valued and empowered to succeed.
StudySmarter Expert Advice🤫
We think this is how you could land Court & Tribunal Security Officer
✨Tip Number 1
Get to know the company! Research OCS UK & Ireland and their TRUE values. When you understand their mission, you can tailor your conversations to show how you fit into their culture.
✨Tip Number 2
Practice your communication skills. As a Court & Tribunal Security Officer, you'll need to be professional and customer-focused. Role-play common scenarios with friends or family to boost your confidence.
✨Tip Number 3
Be ready for situational questions during interviews. Think about how you've handled challenging situations in the past, especially in security or customer service roles. We want to hear your stories!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the OCS team. Don’t miss out on this opportunity!
We think you need these skills to ace Court & Tribunal Security Officer
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Court & Tribunal Security Officer role. Highlight your relevant experience, especially in security and customer service, to show us you’re the right fit for our team.
Showcase Your Skills:Don’t forget to emphasise your strong communication skills and ability to handle challenging situations. We want to see how you can maintain professionalism while providing a welcoming environment for court users.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon so we can easily understand your qualifications and experiences.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with OCS UK & Ireland.
How to prepare for a job interview at Job Search Place Limited
✨Know Your Security Procedures
Familiarise yourself with the specific security protocols relevant to court environments. Understand access control measures, emergency procedures, and how to operate security equipment like CCTV and metal detectors. This knowledge will show your commitment to maintaining safety and professionalism.
✨Demonstrate Customer Service Skills
As a Court & Tribunal Security Officer, you'll be interacting with various individuals. Prepare examples of how you've provided excellent customer service in past roles. Highlight your ability to remain calm and respectful, even in challenging situations, as this is crucial for the role.
✨Showcase Your Communication Skills
Effective communication is key in this position. Practice articulating your thoughts clearly and confidently. Be ready to discuss how you would communicate with colleagues and the public, especially during incidents or emergencies, to ensure everyone feels safe and informed.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about potential security incidents you might face and how you would handle them. This preparation will demonstrate your critical thinking skills and readiness for the role.
