At a Glance
- Tasks: Support clients with travel arrangements and deliver exceptional customer service.
- Company: Unique boutique travel company in the heart of Norwich.
- Benefits: Competitive salary, generous bonuses, and a friendly team environment.
- Other info: Office-based role with great hours and on-site parking.
- Why this job: Join a passionate team and enjoy work-life balance with no weekends or bank holidays.
- Qualifications: Experience in the travel industry and strong customer service skills.
The predicted salary is between 26400 - 26400 £ per year.
Unique boutique travel company specialising in sporting pursuits are seeking an organised and experienced travel administrator to join their established friendly team. This is a fantastic opportunity and very rare! In the lovely location of Norwich centre, this is a fully office based role with great hours Monday - Friday and no weekend or bank holidays!
As a Travel Administrator you will be detail-driven, customer-focused and play a key part in supporting clients before, during, and after travel, ensuring every arrangement is handled accurately, professionally, and with care.
- Deliver top-notch customer service, exceeding expectations.
- Prepare and manage precise travel documentation.
- Handle amendments and bookings with keen attention to detail.
- Collaborate with departments to resolve travel queries efficiently.
- Secure customer satisfaction for repeat business and referrals.
- Process payments and liaise with suppliers to confirm bookings.
Experience
- Experience of working within the Travel Industry (preferable).
- Excellent customer service and communication skills.
- Administrational experience.
- Proficient in Excel, Word, Microsoft Outlook (CRM systems would be a bonus).
- Ability to thrive in a busy, fast-paced environment.
- A strong ability to resolve all booking issues.
- Excellent organisation and multi-tasking skills.
Package & benefits
- Salary £26,400
- Monday - Friday 0900 - 1730 OFFICE BASED ONLY
- Being a part of a fun, friendly & passionate team.
- Generous Bonus schemes & incentives.
- Company pension scheme.
- Not open on Weekends or Bank Holidays.
- On-site parking.
Travel Administrator in Costessey employer: Job Search Place Limited
Join a unique boutique travel company in the heart of Norwich, where you will be part of a friendly and passionate team dedicated to delivering exceptional customer service. Enjoy a fantastic work-life balance with no weekend or bank holiday shifts, generous bonus schemes, and opportunities for professional growth in a supportive environment. This role offers a rare chance to thrive in a detail-driven position while contributing to memorable travel experiences for clients.
StudySmarter Expert Advice🤫
We think this is how you could land Travel Administrator in Costessey
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like Job Search Place Limited who are looking for fresh talent for roles like Travel Administrator.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like Job Search Place Limited and give you a leg up for your Travel Administrator application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Travel Administrator openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Travel Administrator in Costessey
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Travel Administrator role at Job Search Place Limited.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Travel Administrator position at Job Search Place Limited.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of Job Search Place Limited.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to Job Search Place Limited's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Travel Administrator.
How to prepare for a job interview at Job Search Place Limited
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at Job Search Place Limited.
