At a Glance
- Tasks: Lead a dynamic team while crafting exceptional coffee and delivering top-notch customer service.
- Company: Join Black Sheep Coffee, a bold brand challenging the coffee norm.
- Benefits: Earn £13.15 per hour with flexible shifts and a vibrant work culture.
- Other info: Join a growing brand committed to sustainability and community support.
- Why this job: Be part of a mission to revolutionise coffee and make a real impact.
- Qualifications: Experience in hospitality or retail, with strong leadership and communication skills.
The predicted salary is between 27332 - 27332 £ per year.
Hours: 40 Contracted Hours Per Week - Full Time
Pay: £13.15 per hour
Rota: Varied shifts Monday-Sunday, including opening and closing shifts
Are you ready to leave the herd behind? At Black Sheep Coffee, we're on a mission to challenge the establishment and rid the world of boring, average-tasting coffee. We're looking for passionate, energetic, and driven individuals to join our team as a Supervisor - a hands-on role combining barista excellence with supervisory responsibilities. This is the perfect opportunity for someone with experience in hospitality or retail who thrives in a fast-paced environment and enjoys leading by example.
What You'll Do
- Prepare exceptional coffee and beverages, including espresso calibration and latte art
- Deliver outstanding customer service and create memorable customer experiences
- Support the day-to-day running of the store, including opening and closing procedures
- Act as a key holder, ensuring security, compliance, and operational standards are maintained
- Lead shifts confidently and support the wider team during busy periods
- Assist with training and motivating team members to deliver brand standards
- Handle cash management, cash ups, and banking procedures accurately
- Support stock ordering, deliveries, and maintaining product availability
- Maintain high standards of cleanliness, food safety, and store presentation
- Communicate effectively with the management team and support operational goals
What We're Looking For
- Previous experience in coffee, hospitality, retail, or food service
- Supervisory or key holder experience preferred
- A positive attitude with strong communication and leadership skills
- Ability to multitask and remain calm under pressure
- Passion for customer service and quality coffee
- Flexible availability, including early mornings, evenings, weekends, and holidays
About Black Sheep Coffee
Black Sheep Coffee was founded by university flatmates Eirik and Gabe, who left their corporate careers behind to build something different. We are the only retail coffee company in the world serving 100% specialty grade Robusta coffee, sourced ethically and sustainably directly from plantations. Beyond coffee, we are committed to making a positive impact through sustainability initiatives and community support programmes, including our free coffee board scheme supporting the homeless community. If you want to be part of a growing brand that's bold, ambitious, and genuinely different - apply today and leave the herd behind.
Supervisor in Costessey employer: Job Search Place Limited
At Black Sheep Coffee, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. Our team members enjoy competitive pay, flexible working hours, and opportunities for personal and professional growth in a fast-paced environment. Join us in our mission to revolutionise the coffee industry while making a positive impact in our communities.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor in Costessey
✨Tip Number 1
Get to know the company culture! Before your interview, check out Black Sheep Coffee's social media and website. Understanding their mission and values will help you connect with them and show you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your barista skills! If you’re applying for a Supervisor role, it’s essential to demonstrate your coffee-making expertise. Brush up on your espresso calibration and latte art techniques so you can impress during any practical assessments.
✨Tip Number 3
Show off your leadership skills! Be ready to share examples of how you've led a team or handled busy shifts in the past. Highlighting your ability to motivate others and maintain high standards will make you stand out as a candidate.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Black Sheep Coffee family. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Supervisor in Costessey
Some tips for your application 🫡
Show Your Passion for Coffee:When writing your application, let your love for coffee shine through! Share any experiences you've had in the coffee industry or how you enjoy crafting the perfect brew. We want to see that you're as excited about coffee as we are!
Highlight Your Leadership Skills:As a Supervisor, you'll be leading a team, so make sure to showcase your leadership experience. Talk about times you've motivated others or handled busy shifts. We’re looking for someone who can inspire and support their team, so don’t hold back!
Be Authentic and Personable:We value genuine personalities at Black Sheep Coffee. When writing your application, be yourself! Use a friendly tone and let your personality come through. We want to know who you are beyond your qualifications.
Apply Through Our Website:Ready to take the leap? Make sure to apply through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through. Let’s leave the herd behind together!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Understand the different types of coffee beans, especially Robusta, and be ready to discuss your favourite brewing methods or latte art techniques. This shows your passion for the product and aligns with Black Sheep Coffee's mission.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you successfully led a team or handled a busy shift. Highlight how you motivated your colleagues and maintained high standards under pressure. This will demonstrate that you have the supervisory skills they’re looking for.
✨Customer Service is Key
Think of specific instances where you provided exceptional customer service. Be ready to share stories that illustrate your ability to create memorable experiences for customers, as this is crucial for the role at Black Sheep Coffee.
✨Be Flexible and Positive
Emphasise your flexibility regarding working hours and your positive attitude. The role requires early mornings, late nights, and weekends, so showing that you're adaptable and enthusiastic about the job will make you stand out.
