Proactive Admin & Call Handler β€” Customer-Focused in Costessey

Proactive Admin & Call Handler β€” Customer-Focused in Costessey

Costessey Full-Time 22000 - 28000 Β£ / year (est.) No working from home possible
Job Search Place Limited

At a Glance

  • Tasks: Handle customer calls and manage administrative tasks in a fast-paced environment.
  • Company: Join a diverse and inclusive team at Job Search Place Limited in Norwich.
  • Benefits: Gain valuable experience in customer service and administration.
  • Other info: Opportunity to thrive in a supportive and dynamic workplace.
  • Why this job: Perfect for those who love multitasking and engaging with customers.
  • Qualifications: Customer service experience and strong communication skills required.

The predicted salary is between 22000 - 28000 Β£ per year.

Job Search Place Limited is looking for a proactive and organised Administrator / Call Handler to join their busy team in Norwich. This unique role offers a blend of customer interaction and administrative duties.

The ideal candidate will have:

  • Customer service experience
  • Excellent communication and organisational skills
  • The ability to multitask

A diverse and inclusive work environment is supported.

Proactive Admin & Call Handler β€” Customer-Focused in Costessey employer: Job Search Place Limited

Job Search Place Limited is an excellent employer that values proactive individuals who thrive in a dynamic environment. With a strong focus on customer service, we offer a supportive and inclusive work culture in Norwich, where employees can grow their skills and advance their careers. Our commitment to employee development and a collaborative atmosphere makes us a rewarding place to work for those seeking meaningful employment.

Job Search Place Limited

Contact Details:

Job Search Place Limited Recruitment Team

StudySmarter Expert Advice🀫

We think this is how you could land Proactive Admin & Call Handler β€” Customer-Focused in Costessey

✨Tip Number 1

Get to know the company! Research Job Search Place Limited and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your communication skills! Since this role involves customer interaction, it’s crucial to demonstrate your ability to communicate clearly and effectively. Try mock interviews with friends or use online resources to sharpen those skills.

✨Tip Number 3

Show off your organisational skills! Prepare examples from your past experiences where you successfully managed multiple tasks. This will highlight your ability to multitask, which is key for the Proactive Admin & Call Handler role.

✨Tip Number 4

Apply through our website! We encourage you to submit your application directly on our platform. It’s a great way to ensure your application gets noticed and shows your enthusiasm for the position.

We think you need these skills to ace Proactive Admin & Call Handler β€” Customer-Focused in Costessey

Customer Service Experience
Excellent Communication Skills
Organisational Skills
Multitasking
Proactivity
Attention to Detail
Teamwork

Some tips for your application 🫑

Show Off Your Customer Service Skills:Make sure to highlight any customer service experience you have in your application. We want to see how you've interacted with customers and resolved issues, as this role is all about keeping our clients happy!

Be Organised and Proactive:Since the role requires a blend of admin tasks and call handling, we recommend showcasing your organisational skills. Mention any tools or methods you use to stay on top of your tasks and how you prioritise your workload.

Communicate Clearly:Your written application should reflect your excellent communication skills. Keep it clear and concise, and make sure to proofread for any typos or errors. We appreciate attention to detail!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Job Search Place Limited

✨Know the Role Inside Out

Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the responsibilities of a proactive admin and call handler, and think about how your past experiences align with these tasks.

✨Show Off Your Customer Service Skills

Since this role is customer-focused, be ready to share specific examples of how you've successfully handled customer interactions in the past. Highlight your communication skills and any situations where you went above and beyond for a customer.

✨Demonstrate Your Organisational Skills

Prepare to discuss how you manage your time and stay organised, especially when multitasking. You might want to mention tools or methods you use to keep track of tasks and ensure nothing falls through the cracks.

✨Embrace the Company Culture

Job Search Place Limited values a diverse and inclusive environment, so be sure to express your appreciation for this. Share any experiences that showcase your ability to work well in diverse teams and how you contribute to a positive workplace culture.