At a Glance
- Tasks: Lead a team in managing repair and calibration services for electrical equipment.
- Company: Join a forward-thinking company committed to quality and innovation.
- Benefits: Competitive salary, career growth opportunities, and a supportive work environment.
- Other info: Embrace a culture of diversity and inclusion while promoting safety and compliance.
- Why this job: Make a real impact by ensuring high-quality service delivery and customer satisfaction.
- Qualifications: Bachelor's degree in Electrical Engineering and 5 years of relevant experience required.
The predicted salary is between 45000 - 55000 £ per year.
The Norwich Lab Manager will be responsible for managing the repair and calibration services for electrical and temperature equipment. This role involves leading a team of technicians and Lab Admin, ensuring high-quality service delivery, and maintaining compliance with industry standards and regulations.
Key Responsibilities
- Team Leadership: Supervise, train, and mentor a team of repair and calibration technicians, fostering a collaborative and high-performance work environment.
- Service Management: Oversee the repair and calibration processes, ensuring timely and accurate service delivery to meet customer expectations.
- Quality Control: Implement and maintain quality assurance procedures to ensure all services meet industry standards and customer requirements.
- Technical Support: Provide technical guidance and support to the team, troubleshooting complex issues and ensuring effective problem resolution.
- Employee Engagement: Enhance employee engagement by fostering open communication and recognizing contributions to drive motivation and retention. Conduct regular check-ins and feedback sessions to understand and address employee needs & recognize achievements.
- Customer Relations: Build and maintain strong relationships with customers, addressing their needs and ensuring satisfaction with services provided.
- Process Improvement: Identify and implement process improvements to enhance service efficiency, accuracy, and productivity.
- Compliance: Ensure all repair and calibration activities comply with relevant industry standards, regulations, and accreditation requirements (e.g., ISO17025).
- Inventory Management: Oversee the management of tools, equipment, and spare parts inventory to support repair and calibration activities.
- Documentation: Maintain accurate records of service activities, equipment maintenance, and quality control procedures.
- Safety: Promote and enforce a safe working environment, adhering to all safety protocols and guidelines.
Qualifications and Experience
- Bachelor's degree in Electrical Engineering, Electronics, or a related field.
- Minimum of 5 years of experience in the repair and calibration of electrical equipment, with at least 3 years in a managerial role.
- Strong knowledge of electrical equipment, calibration standards, and repair techniques.
- Excellent leadership, communication, and interpersonal skills.
- Detail-oriented with a strong commitment to quality and accuracy.
- Lead and facilitate Kaizen events and FBS tools application (5S, VSM, Standard Work, Problem Solving).
- Drive waste reduction, cycle time improvement, and cost productivity initiatives using data-driven approaches.
- Implement sustainable improvements through standardization and visual management.
- Proficiency in using service management software and tools.
Norwich Lab Manager in Costessey employer: Job Search Place Limited
At Fortive Corporation, we pride ourselves on being an exceptional employer, offering a dynamic work environment in Norwich that fosters collaboration and innovation. Our commitment to employee growth is evident through comprehensive training programs and opportunities for advancement, while our focus on quality and compliance ensures that you will be part of a team dedicated to excellence. Join us to make a meaningful impact in the field of electrical equipment repair and calibration, all while enjoying a supportive culture that values diversity and open communication.
StudySmarter Expert Advice🤫
We think this is how you could land Norwich Lab Manager in Costessey
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Norwich Lab Manager role you’re after at Job Search Place Limited.
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✨Engage with Online Communities
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We think you need these skills to ace Norwich Lab Manager in Costessey
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Norwich Lab Manager, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at Job Search Place Limited a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to Job Search Place Limited specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at Job Search Place Limited
✨Brush Up on Core Engineering Principles
Before heading into the interview with Job Search Place Limited, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like Job Search Place Limited want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
