At a Glance
- Tasks: Lead the IT Operations team, ensuring smooth daily operations and exceptional support for users.
- Company: Progressive tech company located in central Norwich with a vibrant culture.
- Benefits: Generous salary, pension, health scheme, 25 days holiday, and free electric vehicle charging.
- Other info: Enjoy fresh fruit daily, flexible hours, and easy access to local pubs!
- Why this job: Join a dynamic team, enhance your skills, and make a real impact in IT operations.
- Qualifications: 4+ years in IT management with strong knowledge of systems, networks, and cybersecurity.
The predicted salary is between 50000 - 55000 £ per year.
Please note this role is full onsite (however, free daily parking or subsidised work commute is offered). In addition, my client is unable to offer sponsorship, now or in the future. The role is based in my client’s headquarters in central Norwich. Permanent, Full Time. Salary to 55K dependant on experience.
Generous Pension. 25 days holiday plus public holidays + up to 3 days Long Service entitlement. Health Scheme. Generous Life Assurance. Free use of electric vehicle charge points. 9am to 5pm working hours with 45 mins paid lunch break (some flexi‑time also offered to allow a day off in lieu). Fresh fruit daily, plus regular treats. Training Courses to further enhance technical skills and learning. Cycle to work schemes. Other additional perks offered. The company is based within Norwich City Centre, so easily accessible by car, train or cycle.
If you are keen to join a progressive company, gain exposure to a diverse array of technologies, and provided the opportunity to learn and progress within the organisation, take a senior, responsible role, and make an impact with their technical environment, then please apply.
My client is in urgent need of an experienced IT Operations Manager to manage the existing IT Infrastructure Team and be responsible for overseeing the daily operations of the IT department, ensuring the stability, reliability, and security of the organization’s IT infrastructure. This includes managing the IT Service Desk operations and teams.
- Leadership and Management: Lead and manage the service desk team to deliver exceptional technical support to internal users, ensuring prompt resolution of IT issues. Implementing best practices and driving continuous improvement to enhance customer experience and operational efficiency. The successful candidate will be responsible for ensuring appropriate cyber security systems are in place.
- IT Infrastructure: Oversee the maintenance, support, and optimization of all IT systems, including servers, networks, and applications. Ensure the infrastructure is secure and compliant with industry standards.
- Compliance and Security: Ensure all IT operations comply with relevant laws, regulations, and industry standards. Ensure alignment with corporate and cluster policies, procedures, service levels and defined process, to contribute to the standardization of IT.
- Performance Monitoring: Monitor and analyse the performance of IT systems and services. Identify areas for improvement and implement changes as needed.
About You:
- Preferred 4 years+ years of recent, relevant experience.
- Experience in IT management, with a proven track record of leading and managing IT teams in a service led environment.
- Previous experience of managing suppliers.
- Strong knowledge of IT systems, networks, and applications.
- Familiarity with cloud computing, cybersecurity, and data management.
- Expertise in change planning.
- Virtualisation of both Server and Desktop environments using VMWare.
- Windows Servers/Desktop operating systems.
- Active Directory and Group Policy knowledge.
- Microsoft 365 Exchange knowledge.
IT Operations Manager in Costessey employer: Job Search Place Limited
Join a progressive company in the heart of Norwich, where you will not only lead a dedicated IT Operations team but also enjoy a vibrant work culture that prioritises employee well-being and professional growth. With generous benefits including a competitive salary, extensive holiday entitlement, and opportunities for continuous learning, this role offers a unique chance to make a significant impact while enjoying the perks of city centre living, including easy access to transport and local amenities.
StudySmarter Expert Advice🤫
We think this is how you could land IT Operations Manager in Costessey
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Job Search Place Limited values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Job Search Place Limited might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Job Search Place Limited!
✨Direct Apply to Job Search Place Limited
Let's not forget to apply directly through the Job Search Place Limited website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Operations Manager in Costessey
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Job Search Place Limited.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Job Search Place Limited. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Job Search Place Limited
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
