At a Glance
- Tasks: Enhance customer experience by managing queries and recommending products.
- Company: Start Rite Shoes, a brand known for quality service.
- Benefits: Gain valuable experience in customer service and sales.
- Other info: Perfect for adaptable team players looking to thrive.
- Why this job: Join a supportive team and grow within a heritage brand.
- Qualifications: GCSEs in English and Maths, excellent communication skills.
The predicted salary is between 20000 - 25000 £ per year.
Start Rite Shoes is seeking a Customer Service Advisor to enhance the customer experience for trade customers and consumers. As the initial contact for queries via phone and email, you will manage sales orders and recommend products.
Ideal candidates possess:
- Excellent communication skills
- A calm demeanor under pressure
- A good grasp of office software
Applicants should have:
- GCSEs including English and Maths
- Team player qualities
- Adaptability in their approach
Join us to support and grow with our heritage of quality service.
Footwear Customer Service & Sales Advisor in Costessey employer: Job Search Place Limited
Start Rite Shoes is an excellent employer that values its employees by fostering a supportive and collaborative work culture. With a strong emphasis on professional development, team members are encouraged to grow their skills while contributing to a legacy of quality service in the footwear industry. Located in a vibrant community, employees enjoy a fulfilling work-life balance and the opportunity to make a meaningful impact on customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Footwear Customer Service & Sales Advisor in Costessey
✨Tip Number 1
Make sure you know the company inside out! Research Start Rite Shoes and understand their values, products, and customer service approach. This will help you tailor your responses during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice your communication skills! Since this role involves handling queries via phone and email, try role-playing with a friend or family member. This will help you stay calm under pressure and respond effectively to different scenarios.
✨Tip Number 3
Show off your adaptability! Think of examples from your past experiences where you had to adjust your approach to meet customer needs. This will demonstrate that you can handle the dynamic nature of customer service.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the Start Rite team.
We think you need these skills to ace Footwear Customer Service & Sales Advisor in Costessey
Some tips for your application 🫡
Show Off Your Communication Skills:Since you'll be the first point of contact for customers, make sure your application highlights your excellent communication skills. Use clear and concise language to demonstrate how you can effectively manage queries and enhance the customer experience.
Tailor Your Application:Take a moment to customise your application for the Footwear Customer Service & Sales Advisor role. Mention specific experiences that showcase your adaptability and teamwork, as these are key traits we're looking for at Start Rite Shoes.
Keep It Professional Yet Friendly:While we want to see your personality shine through, remember to maintain a professional tone in your written application. A calm and friendly approach will resonate well with us, especially since you'll be dealing with trade customers and consumers.
Apply Through Our Website:We encourage you to apply directly through our website. This not only streamlines the process but also ensures your application reaches us quickly. Plus, it shows you're keen on joining our team at Start Rite Shoes!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Products
Before the interview, take some time to familiarise yourself with Start Rite Shoes' product range. Being able to discuss specific products and their benefits will show your enthusiasm and knowledge, making you stand out as a candidate.
✨Practice Your Communication Skills
Since excellent communication is key for this role, practice answering common interview questions clearly and confidently. You might even want to role-play with a friend to simulate the interview environment and get comfortable with articulating your thoughts.
✨Stay Calm Under Pressure
Prepare for potential pressure scenarios by thinking of examples from your past experiences where you handled difficult situations. This will help you demonstrate your calm demeanour and problem-solving skills during the interview.
✨Show Your Team Spirit
Be ready to share examples of how you've worked effectively in a team. Highlighting your adaptability and collaborative spirit will resonate well with the interviewers, as they are looking for someone who can fit into their team culture.
